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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| TPRM Application Overview and Core Configuration | 24% | - Risk intelligence and integration configuration - Risk domains, criteria, and scoring rules - Application architecture and key components - Contacts and engagement setup - Third-party record management and hierarchy |
| Process Automation and Workflows | 19% | - Workflow design and customization - Approval processes and escalation rules - Task assignment and tracking - Issue and action item management |
| Third-Party Portal and Collaboration | 18% | - Request management: questionnaires, documents, evidence - Communication and notification setup - Portal configuration, branding, and navigation - Access management and permissions |
| Assessment Configuration and Management | 33% | - Assessment types: internal, external, due diligence - Inherent Risk Questionnaire (IRQ) configuration - Questionnaire templates and scales setup - Scoring calculations and risk rating determination - Assessment lifecycle, scheduling, and generation |
| Reporting, Integration, and Compliance | 6% | - Compliance frameworks and regulatory alignment - Dashboards, reports, and analytics - Integration with GRC and other ServiceNow applications |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
1. Which fields are included on the Third-party Contact form?
(Select two)
Response:
A) Email
B) Primary Contact
C) Risk rating
D) Rank tier
2. What is the primary driver for implementing Third-party Risk Management in an organization?
Response:
A) To improve the organization's public image
B) To reduce the cost of outsourcing services
C) To comply with regulatory requirements and protect the organization from third-party risks
D) To enhance marketing efforts
3. Which feature in ServiceNow GRC helps in identifying the highest risk areas and prioritizing compliance activities?
Response:
A) The Social Media Integration module
B) The Document Storage System
C) The Email Campaign function
D) The Heat Map visualization
4. How does continuous monitoring play into the Third-party Risk Assessment Lifecycle?
Response:
A) It is unnecessary if the initial assessment is thorough.
B) Continuous monitoring is only relevant for high-risk third parties.
C) It should only be conducted on an annual basis to reduce burden.
D) It provides ongoing insights into third-party performance and emerging risks.
5. Which of the following best describes the term "Fourth-party risk" in TPRM?
Response:
A) Direct risks faced by the organization from primary suppliers
B) Risks posed by the third party,s own suppliers and partners
C) Financial risks arising from contractual penalties
D) The risk associated with international third parties
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: C |
