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Oracle 1Z0-1037-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Knowledge Management Overview | - Core concepts of Oracle Knowledge Management
|
| Topic 2: Knowledge Authoring and Content Management | - Creating and managing knowledge articles
|
| Topic 3: Reporting and Analytics | - Knowledge usage analytics
|
| Topic 4: Integration and Extensibility | - Integration with Oracle CX applications
|
| Topic 5: Configuration and Setup | - Initial system configuration
|
| Topic 6: Search and User Experience | - Knowledge search configuration
|
Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:
Which three pieces of information can be obtained from the Knowledge Advanced Analytics standard reports?
(Choose three.)
- A. Click-ThoughRate of External Documents
- B. Article Aging
- C. Questions with High Score Answer
- D. Words without Concepts
- E. Search Accuracy
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Which two statements are true about published reports? (Choose two.)
- A. Published reports have filtering option in ribbon.
- B. Published reports can be shared.
- C. Published reports can be edited.
- D. Published report data can change automatically when the knowledge base data is updated.
- E. Published reports contain snapshots of data at the time the report is run.
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You want to exclude all newly created answer articles from calculating the solved count for 60 days from their creation date.
Which configuration setting should you change?
- A. ANS_NEW_INC_DURATION set to 60 days.
- B. ADP_NUM_REL_ANS set to 60 days.
- C. ANS_NOTIF _DURATION set to 60 days.
- D. ANS_UPD_INC_DURATION set to 60 days.
- E. EU_FA_NEW_WIN_TYPES set to 60 days.
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What arethe standard status types for answers?
- A. Published, Proposed
- B. Public, Proposed
- C. Private, Published, Proposed, Review
- D. Private, Public
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Which two statements are true about the Connect Common Object Model? (Choose two.)
- A. An array object is a collection of primary objects.
- B. CRUD operations can be performed on sub-objects only through their parent primary object.
- C. Primary objects have only independent life cycles.
- D. Primary objectscontain either primitive data types or sub-objects.
- E. Sub-objects contain only primitive data types.
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