Skills Measured in CompTIA 220-1002 Exam

Before taking the CompTIA 220-1002 test, it is very important to know all the topics that are being covered in it. All in all, you need to learn the following domains:

• Security

  The next area covers about 24% of the whole content. In the subtopics included in this domain, you will be evaluated on the skills in summarizing the importance of physical security measures, explaining the logical security concepts, and comparing the wireless security protocols and authentication methods. You will be also given certain scenarios to test your skills in performing various processes. Thus, you need to be able to detect malware and remove it with the use of the appropriate tools and methods, compare social engineering, threats, and vulnerabilities, as well as know the differences of the basic Microsoft Windows OS security settings. It is essential to know how to implement the best security practices to secure a workstation, methods for securing mobile devices, and appropriate data disposal and destruction methods.

• Operating Systems

  The first topic in this exam makes up about 27% of the total questions. In this section, you will have to work on multiple areas that include the comparison of types and purposes of the operating systems, features of Microsoft Windows versions, as well as OS installation methods and upgrade methods. It is also important to be able to use the right command line tools, Microsoft operating system tools and features, and Microsoft Windows control panel utilities. An applicant should learn how to summarize app configuration and installation concepts and configure Windows networking.

• Software Troubleshooting

  As for this objective, it covers around 26% of the entire content. The subtopics include the evaluation of your knowledge of how to troubleshoot the problems related to Microsoft Windows OS, resolve PC security issues, use the procedures for malware removal, as well as troubleshoot mobile OS, application, and security issues.

• Operational Procedures

  The last subject area makes the remaining 23% of the CompTIA 220-1002 exam. The subtopics include the following:

  • Explain common safety procedures;
  • Compare best practices that are associated with types of documentation;
  • Explain the environmental impacts and appropriate controls;
  • Explain the processes for addressing any prohibited activity as well as licensing, policy, and privacy concepts.
  
  

  You will be also tested on whether you are able to implement best practices of the basic change management and basic disaster prevention and recovery methods or not. It also includes your ability to use proper communication techniques and professionalism, identify the basics of scripting, and use remote access technologies.

More about Resources to Prepare for the Exam

When it comes to preparation sources for the CompTIA 220-1002 exam, you have very little to worry about since CompTIA itself has got you covered with their:

• Video Training

  Partnering with ITProTV, CompTIA also offers a great video learning service moderated by experts in the A+ concepts. These videos are conducted in a talk-show format where the hosts will be explaining the importance of the content you learn and how it is applicable in various situations.

• Exam Prep

  CompTIA CertMaster Practice for A+ is the perfect tool to ready yourself to face 220-1002 exam. It will help you improve the areas you lack in, and reinforce your knowledge in the subject matter.

• eLearning

  The eLearning facilities offered allow you the freedom to train at any time and anywhere you prefer. It comes with videos, practice questions, and more material that covers all the exam objectives.

• Virtual Labs

  Getting hands-on skills is an important part of IT-related exam preparation. With the interactive virtual experience offered through CompTIA Labs, you can now get a feel of the job role aimed at with the A+ certification.

• Instructor-led Training

  CompTIA's instructor-led training is offered in both in-class and live online options for individuals as well as groups. As the sessions are conducted by industry experts, you have a good chance of receiving up-to-date and accurate information that will ensure your success in the exam.

• Study Guides

  You can get your hands on a study guide developed by CompTIA for 220-1002 exam. It will assist you in mastering all the topics required and will make sure you focus on the most necessary content.

220-1002 Topics: Overview

The CompTIA 220-1002 test covers a variety of topics, such as software troubleshooting, expanded security domain, operational procedures, as well as installation and configuration of different operating systems. So, to succeed in this certification test, you should develop a range of skills, including the following:

• Installation, configuration, as well as maintenance of personal computers, mobile devices, and software for the end-users;
• Appropriate and safe diagnosis, resolution, and documentation of common hardware and software problems;
• Assembly of components according to the customer requirements;
• Provision of suitable customer support.
• Application of troubleshooting skills;
• Development of a deep understanding of the basics of networking as well as security forensics;

Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide

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What is the duration of the 220-1002 Exam

• Passing Score: 700 (on scale of 100 to 900)
• Format: Multiple choices, multiple answers
• Length of Examination: 90 minutes
• Number of Questions: minimum 90