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Microsoft 70-404 Braindumps - in .pdf Free Demo

  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
  • Last Updated: Oct 03, 2026
  • Q & A: 165 Questions and Answers
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  • PDF Price: $59.98    

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  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
  • Last Updated: Oct 03, 2026
  • Q & A: 165 Questions and Answers
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Microsoft 70-404 Exam Syllabus Topics:

SectionObjectives
Reporting and Data Warehouse- Reporting configuration
  • 1. Standard and custom reports
    • 2. SSRS integration
      Security and Access Control- User roles and permissions
      • 1. Active Directory integration
        • 2. Role-based access control (RBAC)
          Deploying and Configuring System Center Service Manager- Management packs configuration
          • 1. Importing and customizing management packs
            • 2. Service Manager data warehouse integration
              - Installation and initial configuration
              • 1. Service Manager management server setup
                • 2. Prerequisites and system requirements
                  Configuration Management Database (CMDB)- Service asset and configuration items
                  • 1. Discovery and synchronization
                    • 2. CI classes and relationships
                      Service Desk and Incident Management- Problem management
                      • 1. Root cause analysis processes
                        • 2. Problem record handling
                          - Incident management workflow
                          • 1. Work item templates and queues
                            • 2. Incident lifecycle configuration
                              Service Catalog and Request Fulfillment- Service offerings
                              • 1. Request offerings configuration
                                • 2. Service request workflows

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