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Cisco 820-424 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Applying Cisco Specialized Business Value Analysis Skills |
| Exam Number: | 820-424 |
| Exam Format: | Multiple choice |
| Available Languages: | English |
| Sample Questions: |  |
| Exam Way: | Online or proctored exam (delivery method may vary by Cisco partner program rules) |
| Pre Condition: | Typically recommended for Cisco partners or professionals engaged in value-based selling and Cisco business solutions positioning. |
Cisco 820-424 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Engagement and Value Articulation | - Discovery of customer business needs - Building value propositions |
| Business Value Fundamentals | - Customer business outcomes and KPIs - Value-based selling concepts |
| Cisco Solution Value Positioning | - Communicating business outcomes to stakeholders - Mapping Cisco technologies to business value |
| Financial and ROI Analysis | - Total Cost of Ownership (TCO) - Return on Investment (ROI) modeling |
Answers to Your Cisco Applying Cisco Specialized Business Value Analysis Skills Questions
Typically recommended for Cisco partners or professionals engaged in value-based selling and Cisco business solutions positioning. Eligibility details like these are worth double-checking before you register — vendors revise them periodically, and the official exam page always has the current version.
The official Cisco Applying Cisco Specialized Business Value Analysis Skills outline has 4 domains — the biggest include Business Value Fundamentals, Financial and ROI Analysis, Customer Engagement and Value Articulation. Those weightings are your study compass: the largest domains hide the most points. See the full outline above for every subtopic.
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The Cisco Applying Cisco Specialized Business Value Analysis Skills is Cisco's official exam for the Cisco Specialized Business Value Analysis Skills certification. Candidates take it to validate real skill — and employers read it exactly that way.
Cisco Applying Cisco Specialized Business Value Analysis Skills Sample Questions:
Which tool can be used to help monitor progress against stated targets?
- A. Fishbone analysis
- B. KPI heat map
- C. Outcome process matrix
- D. Power/Influence matrix
Correct Answer: C 🗳️
Who should be invrted to attend governance meetings?
- A. technical decision makers only
- B. business decision makers and representatives of each stakeholder group
- C. business and technical decision makers
- D. technical decision makers and representatives of each stakeholder group
Correct Answer: D 🗳️
Which of the following defines a critical success factor?
- A. A measurement taken to identify project success
- B. A requirement set by technical decision makers for managing risk
- C. A component of a project that is necessary to achieve project success
- D. A financial value that must be returned by a project
Correct Answer: C 🗳️
Which twooptions are external sources ofinformation about a customer's organization? (Choose two.)
- A. a corporate organization chart from the customer's human resources department
- B. a Gartner Magic Quadrant for the customer's industry
- C. an annual report and accounts on the customer's website
- D. an internal briefing from your company's customer account manager
Correct Answer: A,C 🗳️
Which option is an example of financial benefits resulting from a technology innovabon outcome?
- A. increased revenues from e-commerce site
- B. reduced time to deliver products to customers
- C. increased customer-service satisfaction levels
- D. reduced management time per server
Correct Answer: A 🗳️
