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Apple OS X Support Essentials 10.9 Sample Questions:

1. Which folder contains items that instruct the launchd process what to launch during OS X Mountain Lion startup?

A) /System/Library/LaunchDaemons/
B) /var/run/launchd/
C) /etc/launchd/
D) /Library/Extensions/

2. The OS X Mavericks installer can be downloaded from the Mac App Store for free.

A) How can you identify duplicate fonts?
B) How does the OS X built-in firewall work?
C) How do you share printers with other users?
D) How can you acquire the OS X Mavericks installer?

3. Keychains are used to store secrets such as resourcepasswords, digital certificates, and encryption keys. The keychain system can also securely store Safari AutoFill information, Internet Account settings, and secure text notes.

A) What type of items can be found in a keychain?
B) What are the advantages of code signing?
C) What does OS X use bundles or packages for?
D) How does file system journaling work?

4. In OS X, Disk Utility can create file archives in which format?

A) dmg
B) zip
C) sitx
D) gzip

5. How can a user with the short name anna exclude the /Users/anna/Downloads/ folder from Time Machine backups?

A) Control-click the anna account's Downloads folder in the Finder, click the Sharing and Permissions disclosure button, click the Add (+) button, add the Time Machine user to the list of users, and set the Time Machine user's access to "No Access."
B) Open the Time Machine pane of System Preferences, click Options, and add the /Users/anna/Downloads/ folder to the list of excluded items.
C) Open Time Machine, choose Preferences from the Time Machine menu, click the Exclusions tab, click the Add (+) button, navigate to the /Users/anna/Downloads/ folder, and click Submit.
D) In Terminal, execute the command sudo defaults write /Library/Preferences/com.apple.TimeMachine excludedFolders -array-add /Users/anna/Downloads.

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