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BlackBerry 10 Support Specialist Sample Questions:

1. Which of the following is not available under Manage Devices on the BlackBerry Protect portal?

A) Wipe Device
B) View Location
C) Backup Device
D) Play Sound

2. What can be pushed by the BlackBerry Device Service (BDS) which will configure and automate the work email setting on the BlackBerry Tablet/smartphone?

A) An email profile
B) Outlook for Blackberry Tabled smartphone
C) Software Configuration
D) An IT policy rule

3. A user reports that they are unable to enable BlackBerry (BB) Protect. What steps should they follow to make sure that it is enabled?

A) Swipe down, go to Settings.
B) Swipe down, go to Settings, click on Security, enable Device password.
C) Swipe down, go to Settings, click on Location Services.
D) Swipe down, go to Settings, click on BB Protect.

4. What server setting can prevent a BlackBerry Device Service (BDS) user from using data services when the smartphone/tablet is using network roaming?

A) The Roaming IT policy rule
B) No payment information listed on the server
C) Multiple Smartphones/Tablets enabled
D) Going over the data usage quota

5. From the BlackBeriy 10 (BB10) handheld, where can a list of places to aid in understanding an error message be found?

A) Help > Support
B) Settings > Help > Support
C) Options > Help > Support
D) Settings > General > Support

Solutions: