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IBM Certified Solution Designer - Case Manager v5.1 Sample Questions:

1. How are the instance of a case and its' associated content objects represented in Content Engine?

A) The case type object, case folder object, task objects, document objects, and comment objects.
B) The case folder object, task objects, task step objects, document objects, comment objects, and audit history objects.
C) The case folder object, task objects, comment objects, document objects, and audit history objects.
D) The case custom object, task objects, comment objects, and document objects.

2. When designing a task, what is the purpose for creating a system step?

A) To configure within Case Builder the ability to call a Web Service Step.
B) To configure within Case Builder the ability to call a CE_Operation Step.
C) To configure within Process Designer the ability for a custom UI Step.
D) To configure within Process Designer the ability to call a CE_Operation Step.

3. What are the tasks types in ICM?

A) Document arrival tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and event driven tasks.
B) Repeatable tasks, document arrival tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and event driven tasks.
C) Repeatable tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and event driven tasks.
D) Repeatable tasks, optional tasks, discretionary tasks, and event driven tasks.

4. Your Case Manager solution requires integration to Process Engine. If you use the PE REST API, what format are responses returned in?

A) XML
B) HTML
C) JSON
D) XOM

5. A solution designer would like to meet the following business requirement for a solution that has two roles - Clerk and Supervisor. 1. Users belonging to the Clerk role should see the default case details page when viewing case details for a case. 2. Users belonging to the Supervisor role should see the custom case details page when viewing case details for a case. Which steps would the solution designer take to meet this requirement?

A) Create a custom case details page by duplicating the default case details page and register the
page in the Work page space; In Case builder,
add the Supervisor role and set the case detail page layout to the registered custom case details
page.
B) Only create a custom case details page by duplicating the default case details page and
register the page in the Work page space.
C) Only create a custom case details page by duplicating the default case details page and
register the page in the Case page space.
D) Create a custom case details page by duplicating the default case details page and register the
page in the Case page space; In Case builder,
add the Supervisor role and set the case detail page layout to the registered custom case details
page.

Solutions: