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EX0-115 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our EX0-115 exam dumps will include the following topics:
- The relationship processes and their relationships 15%
- Service Design and Transition 5%
- The Service Management System (SMS) 20%
- The control processes and their relationships 20%
- The resolution processes and their relationships 10%
- Introduction to IT Service Management 15%
- The service delivery processes and their relationships 15%
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The Exin IT Service Management Foundation based on ISO / IEC 20000 EX0-115 Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in an Exin IT Service Management Foundation based on ISO / IEC 20000. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Exin IT Service Management Foundation based on ISO / IEC 20000 Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Exin IT Service Management Foundation based on ISO / IEC 20000 then he should take this exam.
EXIN EX0-115 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Management Fundamentals | - Introduction to IT Service Management
|
| Service Lifecycle Processes | - Service Operation
|
| Continual Improvement | - Service Improvement Practices
|
| ISO/IEC 20000 Framework | - ISO/IEC 20000 Standards Overview
|
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