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Salesforce Certified Platform Strategy Designer Sample Questions:
1. Cloud Kicks' strategy designer is writing a challenge statement to inspire team ideation.
What should they avoid in the challenge statement?
A) Basing the statement on a problem identified in research
B) Focusing on the root cause of current issues
C) implying solutions to the challenge
2. Cloud Kicks (CK) understands that all members of its cross-functional remote team can contribute to the design of a product through collaborative activities.
Which tools should CK use while conducting the next synchronous journey mapping session?
A) Design creation tools
B) Presentation tools
C) Whiteboarding tools
3. A consumer healthcare startup wants to collect data on patients' symptoms over time, and plans to research how to monetize this data.
How should a strategy designer counsel leadership in consideration of ethical implications for both the company and its patients?
A) Perform user research with patients to understand their level of comfort of data being shared for
B) Research similar healthcare organizations about how they are monetizing patient data
C) Facilitate a Consequence Scanning workshop before proceeding with any further investment.
4. A cross-disciplinary team at Cloud Kicks has to synthesize top customer quotes and insights from research and turn them into design opportunities.
Which question should the team use to prioritize insights?
A) What will bring in the most revenue?
B) How will this improve the customer experience?
C) Is our technology capable of supporting this need?
5. A strategy designer is working with a group of developers who have yet to buy into the team design process.
What should the strategy designer to do to engage them more?
A) Facilitate a workshop on ideating and sketching with the core team members.
B) Invite the developers to lead the conversation for synthesis and persona development.
C) Conduct interviews with developers to gather insights on process approaches.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A |
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