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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Delivery and Migration | 17% | - Define roles and responsibilities - Understand implementation best practices - Plan and execute migration from other platforms |
| Governance Structure | 8% | - Manage workflows and processes - Define admin and owner roles - Establish governance policies |
| Policies and Settings | 22% | - Analytics and dashboard usage - Security and compliance configurations - Identity and access management - Slack Connect and app approval settings |
| Learning and Enablement | 18% | - Design training programs for users and admins - Plan and execute rollout strategies - Support adoption and troubleshoot issues - Create learning materials and resources |
| Discovery | 10% | - Communicate Slack value proposition - Assess organizational readiness - Gather and analyze client requirements |
| Channel Strategy | 10% | - Design channels for collaboration and workflows - Apply use cases and best practices - Channel naming conventions and structure |
Salesforce Certified Slack Consultant Sample Questions:
Your Enterprise Grid plan client is preparing a presentation for senior leadership and needs to provide a complete count of the number of people in the workspace.
Which org-level metric should you recommend your client use to find this count?
- A. Guests
- B. Members who posted
- C. Total membership
- D. Full members
Correct Answer: C 🗳️
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Your client is launching Enterprise Grid and has a requirement to allow some members to log in to Slack using their username and password.
What settings should you recommend to make sure the members are able to log in?
- A. In the workspace admin dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
- B. In the org settings dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
- C. In the workspace settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
- D. In the org settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
Correct Answer: B 🗳️
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Which discovery question will best help you understand your client's security concerns and guidelines?
- A. What user support model does your organization use today to answer IT and Slack-related questions?
- B. Are there groups within the organization that need more restrictive permissions or access than a typical employee?
- C. Which internal teams collaborate most frequently in your current organization?
- D. Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
Correct Answer: B 🗳️
Your client insists on designing their grid based on the company's org chart and creating workspaces for each department. Through discovery, you discover that the departments are very collaborative and employees frequently collaborate outside their teams and across departments.
Which grid design best practice is most appropriate for this client?
- A. Create the minimum number of workspaces to meet your users' needs.
- B. Provide an overarching, easy-to-follow structure to the grid.
- C. Create workspaces based on how information is naturally shared.
- D. Create workspaces for each department.
Correct Answer: C 🗳️
Explanation: Only visible for BraindumpsIT members. You can sign-up / login (it's free).
You are a consultant working with an Enterprise Grid plan client. Your client's Slack Org Admin wants to derive insights for governing Slack as their business grows and matures.
What is the primary tool for Org Admins to monitor and ensure that Slack is driving value?
- A. Slack's analytics Web APIs
- B. SCIM analytics dashboard
- C. Org-level analytics dashboard
- D. Member analytics dashboard
Correct Answer: C 🗳️
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