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Avaya 133-S-713 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Proactive Contact Solutions Implementation Exam |
| Exam Number: | 133-S-713 |
| Exam Format: | Multiple Choice |
| Exam Price: | Approx. $150 USD (varies by region) |
| Certificate Validity Period: | Not publicly specified |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60-65 |
| Passing Score: | 70% |
| Recommended Training: | Avaya Official Proactive Contact Implementation Training Avaya Proactive Contact Documentation |
| Exam Registration: | Avaya Learning & Certification Pearson VUE |
| Sample Questions: |  |
| Exam Way: | Online proctored or at authorized Avaya testing centers |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya contact center solutions |
| Official Syllabus URL: | https://support.avaya.com/certification/ |
Avaya 133-S-713 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Architecture and Overview | 20% | - System architecture and deployment models - Proactive Contact system components - Integration with Avaya communication platforms |
| Topic 2: Reporting and Optimization | 10% | - Standard and custom reports - Performance tuning and optimization |
| Topic 3: Installation and Setup | 25% | - Database and network configuration - Server and software installation procedures - Initial configuration and licensing |
| Topic 4: Maintenance and Troubleshooting | 15% | - Common issues and resolution - Backup and restore procedures - System monitoring and logging |
| Topic 5: Configuration and Administration | 30% | - Dialing modes and campaign configuration - Call list management and import - Scripting and call flow design - Agent and supervisor setup |
133-S-713 Exam FAQs — Read Before You Register
No mandatory prerequisites; recommended experience with Avaya contact center solutions Eligibility details like these are worth double-checking before you register — vendors revise them periodically, and the official exam page (official 133-S-713 exam page) always has the current version.
The official Avaya Proactive Contact Solutions Implementation outline has 5 domains — the biggest include Installation and Setup (25%), Reporting and Optimization (10%), Maintenance and Troubleshooting (15%). Those weightings are your study compass: the largest domains hide the most points. See the full outline above for every subtopic.
You can, and you should. The free PDF demo is there so you can judge the content yourself before spending anything. If you're unsure whether the PDF, desktop engine, or online version suits your study habits, contact our 24/7 service team — they'll advise you. After purchase, 365 days of free updates are included, renewable at 50% off if the period ever expires.
Sign up through the vendor's official channels:
The exam is offered Online proctored or at authorized Avaya testing centers, so decide which arrangement suits you before picking a date.
Delivery first: the moment you pay, we send the download link and access details to your email within a minute — even on holidays — and the files install on unlimited computers; contact support if 2 hours pass with nothing. For refunds, the terms are explicit: take the corresponding 133-S-713 exam within 60 days of purchase, and if you fail, submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a full refund, processed within 7 days. Excluded: exams taken within 3 days of purchase, name mismatches between candidate and payer, and free or expired products. The alternative to a refund: two equal-value exam products free, with your original updates intact.
The pass mark is 70%, and the official fee is Approx. $150 USD (varies by region). That fee resets to full price on every retake, so the real money-saver is preparation — run the 237 practice questions from BraindumpsIT until passing becomes routine, then book your seat.
The vendor recommends:
Classroom hours alone won't tell you if you're ready — the 133-S-713 practice questions from BraindumpsIT will. Use them after the coursework to convert knowledge into exam performance.
The Avaya Proactive Contact Solutions Implementation is Avaya's official exam for the Avaya Proactive Contact Solutions Specialist certification, a Specialist-level credential. Candidates take it to validate real skill — and employers read it exactly that way.
The exam gives you 90 minutes for 60-65 questions. The candidates who struggle aren't usually short on knowledge — they're short on pacing. Fix that before test day: set a time budget per question, practice moving past hard items without stalling, and rehearse full timed sessions in the BraindumpsIT engine until the clock stops being a factor.
