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Avaya 7004-1 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam |
| Exam Number: | 7004-1 |
| Exam Format: | Multiple Choice |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Exam Price: | $125 USD |
| Real Exam Qty: | 60-66 |
| Related Certifications: | Avaya CS1000 Administration Avaya Aura Integration |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Avaya Official Training: CS1000 Maintenance |
| Exam Registration: | Pearson VUE Registration Avaya Certification Portal |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or onsite testing at authorized test centers |
| Pre Condition: | Recommended: Basic knowledge of Avaya CS1000, IP telephony, and networking fundamentals |
| Official Syllabus URL: | https://support.avaya.com/certification/ |
Avaya 7004-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Maintenance & Operations | 25% | - Backup and recovery procedures - Software upgrades and patching - System monitoring and performance management |
| Topic 2: Configuration & Feature Management | 25% | - Dial plan and routing configuration - Feature activation and management - User and station administration |
| Topic 3: System Architecture & Overview | 20% | - CS1000 platform components - Hardware and software versions - Avaya Aura integration |
| Topic 4: Troubleshooting & Diagnostics | 20% | - Fault isolation methodology - Call processing issues - Network and signaling problems |
| Topic 5: Security & System Integrity | 10% | - Security best practices - Access control and user rights |
Answers to Your Avaya Communication Server 1000 for Avaya Aura® Maintenance Questions
Recommended: Basic knowledge of Avaya CS1000, IP telephony, and networking fundamentals Eligibility details like these are worth double-checking before you register — vendors revise them periodically, and the official exam page (official 7004-1 exam page) always has the current version.
The official Avaya Communication Server 1000 for Avaya Aura® Maintenance outline has 5 domains — the biggest include Configuration & Feature Management (25%), Troubleshooting & Diagnostics (20%), System Architecture & Overview (20%). Those weightings are your study compass: the largest domains hide the most points. See the full outline above for every subtopic.
You can, and you should. The free PDF demo is there so you can judge the content yourself before spending anything. If you're unsure whether the PDF, desktop engine, or online version suits your study habits, contact our 24/7 service team — they'll advise you. After purchase, 365 days of free updates are included, renewable at 50% off if the period ever expires.
Sign up through the vendor's official channels:
The exam is offered Online proctored or onsite testing at authorized test centers, so decide which arrangement suits you before picking a date.
Delivery first: the moment you pay, we send the download link and access details to your email within a minute — even on holidays — and the files install on unlimited computers; contact support if 2 hours pass with nothing. For refunds, the terms are explicit: take the corresponding 7004-1 exam within 60 days of purchase, and if you fail, submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a full refund, processed within 7 days. Excluded: exams taken within 3 days of purchase, name mismatches between candidate and payer, and free or expired products. The alternative to a refund: two equal-value exam products free, with your original updates intact.
The pass mark is 70%, and the official fee is $125 USD. That fee resets to full price on every retake, so the real money-saver is preparation — run the 66 practice questions from BraindumpsIT until passing becomes routine, then book your seat.
The vendor recommends:
Classroom hours alone won't tell you if you're ready — the 7004-1 practice questions from BraindumpsIT will. Use them after the coursework to convert knowledge into exam performance.
The Avaya Communication Server 1000 for Avaya Aura® Maintenance is Avaya's official exam for the Avaya Certified Specialist - Communication Server 1000 Maintenance certification, a Specialist-level credential. Candidates take it to validate real skill — and employers read it exactly that way. It also connects to related credentials such as Avaya Aura Integration, Avaya CS1000 Administration.
The exam gives you 90 minutes for 60-66 questions. The candidates who struggle aren't usually short on knowledge — they're short on pacing. Fix that before test day: set a time budget per question, practice moving past hard items without stalling, and rehearse full timed sessions in the BraindumpsIT engine until the clock stops being a factor.
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
Click the Exhibit button.
Consider the customer's dialing plan shown in the exhibit.
Which number used for the NARS AC1 access code?
- A. 9
- B. 31
- C. 8
- D. 6
Correct Answer: C 🗳️
A company plans to use Virtual Trunk Interzone traffic. You are programming a bandwidth management zone on a Server 1000 RIs. 7 x Call Server. Which is the recommended bandwidth management strategy, assuming that bandwidth conservation is required?
- A. Best Bandwidth (BB)
- B. Best Quality (BQ)
- C. Bandwidth Conserve (BC)\
- D. Best Effort (BE)
Correct Answer: B 🗳️
You are using Element Manager to program a Route List Index (RLI).
Which Electronic Switched Network (ESN) parameters must you define to be able to successfully program an RLI?
- A. Maximum number of route lists (MXRL)
- B. Routing Control (PTCL)
- C. Optimal Route (OPRT)
- D. Minimum number of route lists (MNRL)
Correct Answer: A 🗳️
Click the Exhibit button.
Consider a customer's dialing plan and programming shown in the exhibit.
Assuming all required Route List indexes have been programmed, why will the station call of 6-544-3333 not complete?
- A. ACI Access Code was not dialed.
- B. AC2 Access Code was not dialed
- C. 3333 is Denied under the SDRR programming
- D. NXX 544 is not provisioned in the customer's database
Correct Answer: D 🗳️
An administrator is programming an NRS for the first time on a new Communication Server 1000 system RIS. 7.0 system. When attempting to add the Service Domain, it cannot be added as the Add button is grayed out in the NRS.
Which tasked should you perform to resolve this issue?
- A. reinstall the NRS software
- B. switch from Standby database to Active database
- C. switch from Active database to Standby database
- D. reinstall the Signaling Server Software
Correct Answer: C 🗳️
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