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Avaya 3000.3 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Small and Medium Enterprise (SME) Communications Solutions Exam |
| Exam Number: | 3000-3 |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) – Small and Medium Enterprise (SME) Communications |
| Available Languages: | English |
| Certificate Validity Period: | Exam retired (retired on June 23, 2012) |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 59 |
| Exam Format: | Multiple Choice, Multiple Response |
| Sample Questions: |  |
| Exam Way: | Historically delivered through Pearson VUE authorized testing centers; this exam has been retired. |
| Pre Condition: | No mandatory prerequisite exam; intended for candidates with knowledge and experience in Avaya IP Office SME communications solutions. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - Operational support
|
| Topic 2: IP Office Hardware and Components | - Platform hardware selection
|
| Topic 3: Telephony and Messaging Applications | - Communication applications
|
| Topic 4: Call Routing and Networking | - Multi-site networking
|
| Topic 5: Infrastructure Data Gathering | - Customer productivity requirements
|
| Topic 6: Implementation and Configuration | - System deployment
|
| Topic 7: Solution Design | - SME communications solution architecture
|
Avaya 3000.3: The Questions Everyone Asks
No mandatory prerequisite exam; intended for candidates with knowledge and experience in Avaya IP Office SME communications solutions. Eligibility details like these are worth double-checking before you register — vendors revise them periodically, and the official exam page (official 3000.3 exam page) always has the current version.
The official Avaya Small and Medium Enterprise (SME) Communications Solutions outline has 7 domains — the biggest include Call Routing and Networking, Solution Design, Infrastructure Data Gathering. Those weightings are your study compass: the largest domains hide the most points. See the full outline above for every subtopic.
You can, and you should. The free PDF demo is there so you can judge the content yourself before spending anything. If you're unsure whether the PDF, desktop engine, or online version suits your study habits, contact our 24/7 service team — they'll advise you. After purchase, 365 days of free updates are included, renewable at 50% off if the period ever expires.
Delivery first: the moment you pay, we send the download link and access details to your email within a minute — even on holidays — and the files install on unlimited computers; contact support if 2 hours pass with nothing. For refunds, the terms are explicit: take the corresponding 3000.3 exam within 60 days of purchase, and if you fail, submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a full refund, processed within 7 days. Excluded: exams taken within 3 days of purchase, name mismatches between candidate and payer, and free or expired products. The alternative to a refund: two equal-value exam products free, with your original updates intact.
The Avaya Small and Medium Enterprise (SME) Communications Solutions is Avaya's official exam for the Avaya-Certification certification, a Professional-level credential. Candidates take it to validate real skill — and employers read it exactly that way. It also connects to related credentials such as Avaya Certified Support Specialist (ACSS) – Small and Medium Enterprise (SME) Communications.
The exam gives you 90 minutes for 59 questions. The candidates who struggle aren't usually short on knowledge — they're short on pacing. Fix that before test day: set a time budget per question, practice moving past hard items without stalling, and rehearse full timed sessions in the BraindumpsIT engine until the clock stops being a factor.
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Your customer wants to have a backup scheme for VoiceMail Pro. What application can be used to back up the VoicMail Pro database?
- A. Embedded File Manager
- B. VoiceMail Pro Client
- C. One-X Portal
- D. IP Office Manager
Correct Answer: B 🗳️
A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)
- A. System Status Application
- B. Telnet session to the IP Office
- C. SSH session to the IP Office address
- D. Web session to the IP Office address
Correct Answer: A,D 🗳️
An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. What must be added to the IP Office to make this work?
- A. PR124/PR130 or PRI-U Expansion Card
- B. ATM16 Expansion Module
- C. PRI-UNI Expansion Card
- D. VCM32
Correct Answer: C 🗳️
A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A 20 - channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5MB VLAN with QoS to support the VolP traffic. The customer wants the highest voice quality while keeping Voice Compression Module (VCM) resource use at a minimum. Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?
- A. G.711 for the SIP trunk and G.729(a) for the IP telephones
- B. G.729(a) for the SIP trunk and G.711 for the IP telephones
- C. G.711 for the SIP trunk and G.711 for the IP telephones
- D. G.729(a ) for the SIP trunk and G.729(a) for the IP telephones
Correct Answer: C 🗳️
A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?
- A. MAPI
- B. POP3
- C. HTTP
- D. IMAP
Correct Answer: D 🗳️
