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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. When trying to login info the Avaya Contact Center Control Manager (ACCCM) web portal for the first time, you receive a message that the authentication failed. You know that you need to look in the c:\windows\system32 folder and the windows\syswow64 folders.
What is the name of the file you need to check?

A) passwdconf.xml
B) authconfig.xml
C) passwd.conf
D) nav360config.xml

2. The customer has Installed Avaya Contact Center Control Manager (ACCCM) and will be using ACCCM to manage their Avaya Quality Monitoring (QM) server.
Which database does the ACCCM connector log into on the QM server?

A) ws_portal
B) ws_er
C) CRN_CS
D) witness

3. You are installing Avaya Contact Center Control Manager (ACCCM).
What are your options for frequency of synchronization in configuring the Synchronizer Service Interval?

A) dally, orthe number of minutes you select
B) monthly, weekly, daily
C) daily, or the number of seconds you select
D) weekly,daily,hourly
E) dally, hourly, or half-hourly

4. When determining the amount of servers required for Avaya Contact Confer Control Manager (ACCCM) the database server architecture must be considered.
Which two statements arc true concerning the database Installation? (Choose two.)

A) The ACCCM database can only be installed on a dedicated server.
B) The ACCCM database can beinstalledon a dedicated server.
C) The ACCCM database can be co-resident with the application server.
D) The ACCCM database canonly be installed co-resident with the application server.

5. A customer plans to deploy Avaya Contact Center Control Manager (ACCCM) with a Communication Manager (CM) solution. As part of the project scope of work, you want to ensure that you have TC'P/IP connectivity to and from the Communication Manager.
Whit h two ACCCM components connect to the CM? (Choose two.)

A) SecurityEngine
B) Configuration Service
C) Provisioning Server
D) API Web Services
E) ACCCM Admin Web Interlace

Solutions: