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Avaya 46150T Exam Syllabus Topics:

Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

Question 1

A customer inquires about deploying Avaya IP Office TM via the cloud to multiple sites, with each site having 30 to 50 employees.
Which Avaya IP Office edition would be used into meet this need as a cloud service?

A. Basic Edition
B. Essential Edition
C. Preferred Edition
D. Select Edition
E. Server Edition

Question 2

You have a midsized customer considering the Avaya Contact Center Select offer. You tell him that the offer is tailored to provide rapid deployment targets.
First call/first email typically takes________

A. 1 day
B. Less than 1 hour
C. Less than 4 hour
D. 1 week

Question 3

A potential customer in the Logistics market is looking for a communication solution sized for distribution centers, with endpoints suitable for use at shared workstations in a warehouse.
Which of the following products will satisfy that need? (Select two.)

A. Avaya Web RTC soft clients
B. Avaya IX Conference Phones
C. Avaya IP Office TM
D. Avaya Aura
E. Avaya J139 desk phones

Question 4

Your customer tells you that they have been having issues related to agent productivity and compliance, but that their current system doesn't provide away to track or measure performance.
Which feature of Avaya IX TM Workforce Engagement Select would enables them to create customizable, role-based scorecards and dashboards to measure the performance of all agents, queues, teams, groups, sites and lines of business supported by the contact center?

A. Coach and Learn
B. Live Monitor
C. Quality Management
D. Analyze module
E. Contact Recording

Solutions: