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Avaya 46150T Exam Syllabus Topics:

Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. Which of the following features support a claim that Avaya IP Office TM makes it easier to record calls, manage and report upon such recordings? (Select two.)

A) Avaya Call Reporting
B) Cloud Operations Manager
C) Web RTC High Availability
D) Media Manager
E) Simplified Web Self-Administration

2. A customer is looking for 30 endpoints to use in a busy contact center that is tightly integrated with the line of business.
Which of these endpoints would you recommend?

A) J139
B) J179
C) J129
D) K165
E) K155

3. You are proposing Avaya IP Office TM to a regional provider of business telephony as a service.
Which of the following features should you highlight?

A) Avaya Call Reporting
B) IP Office Media Manager
C) Avaya IX TM Spaces
D) Cloud Operations Manager
E) Simplified Web Self-Administration

4. Your customer describes a recent experience where live monitoring and agent desktop screen captures would have helped to more quickly resolve an issue.
Which Avaya IX TM Workforce Engagement Select package would provide that functionality?

A) Workforce Management
B) Desktop Trigger
C) Standard Edition
D) Recorder Edition
E) Quality Management Edition

Solutions: