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Cisco 700-020 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Video Sales Essentials |
| Exam Number: | 700-020 |
| Exam Format: | Online Unproctored Exam, Multiple Choice |
| Related Certifications: | Cisco Video Sales Essentials Cisco Sales Expert |
| Available Languages: | English |
| Exam Price: | USD 80 |
| Real Exam Qty: | 55-65 |
| Exam Duration: | 90 minutes |
| Sample Questions: |  |
| Exam Way: | Online unproctored exam delivered through Cisco partner and sales readiness testing platform. |
| Pre Condition: | No formal prerequisite. Intended for account managers, sales representatives, and channel partners selling Cisco Video Collaboration solutions. |
| Official Syllabus URL: | https://www.credly.com/org/cisco/badge/cisco-video-sales-essentials.1 |
Cisco 700-020 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Outcome Based Selling for Video | 37% | - Sales methodologies
|
| Video and Cisco Collaboration Advantages | 9% | - Video communication benefits
|
| Tools and Resources | 3% | - Cisco sales resources
|
| Cisco Video Portfolio | 51% | - Cisco video solutions
|
700-020 Exam FAQs — Read Before You Register
No formal prerequisite. Intended for account managers, sales representatives, and channel partners selling Cisco Video Collaboration solutions. Eligibility details like these are worth double-checking before you register — vendors revise them periodically, and the official exam page (official 700-020 exam page) always has the current version.
The official Cisco Video Sales Essentials outline has 4 domains — the biggest include Tools and Resources (3%), Outcome Based Selling for Video (37%), Cisco Video Portfolio (51%). Those weightings are your study compass: the largest domains hide the most points. See the full outline above for every subtopic.
You can, and you should. The free PDF demo is there so you can judge the content yourself before spending anything. If you're unsure whether the PDF, desktop engine, or online version suits your study habits, contact our 24/7 service team — they'll advise you. After purchase, 365 days of free updates are included, renewable at 50% off if the period ever expires.
Delivery first: the moment you pay, we send the download link and access details to your email within a minute — even on holidays — and the files install on unlimited computers; contact support if 2 hours pass with nothing. For refunds, the terms are explicit: take the corresponding 700-020 exam within 60 days of purchase, and if you fail, submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a full refund, processed within 7 days. Excluded: exams taken within 3 days of purchase, name mismatches between candidate and payer, and free or expired products. The alternative to a refund: two equal-value exam products free, with your original updates intact.
The Cisco Video Sales Essentials is Cisco's official exam for the Cisco Account Manager certification, a Foundational-level credential. Candidates take it to validate real skill — and employers read it exactly that way. It also connects to related credentials such as Cisco Video Sales Essentials, Cisco Sales Expert.
The exam gives you 90 minutes for 55-65 questions. The candidates who struggle aren't usually short on knowledge — they're short on pacing. Fix that before test day: set a time budget per question, practice moving past hard items without stalling, and rehearse full timed sessions in the BraindumpsIT engine until the clock stops being a factor.
Cisco Video Sales Essentials Sample Questions:
What is a function of a call control solution?
- A. To schedule calls.
- B. To act as a traffic cop for network communication.
- C. To join 3 or more participants in a meeting.
- D. To provide an audio and video interface for the user.
Correct Answer: B 🗳️
What is a common government or public sector industry need?
- A. Streamlining production processes for more efficient supply chains.
- B. Addressing cost, quality and access to healthcare for patients.
- C. Providing lifelong learning opportunities.
- D. Addressing higher citizen expectation for communications, services and information access.
Correct Answer: D 🗳️
What is a horizontal approach to selling?
- A. Selling to a line of business, regardless of industry.
- B. Selling to IT.
- C. Selling based on common industry needs.
- D. Selling to friends and family.
Correct Answer: B 🗳️
What can a Cisco solution enable a healthcare industry customer to do?
- A. Provide opportunities for anytime, anywhere, on-demand learning.
- B. Reduce the cost of environmental impacts.
- C. Provide patients with more direct access.
- D. Perform supplier audits remotely.
Correct Answer: D 🗳️
Which Spark package supports meetings up to three people?
- A. Premium, or M3
- B. Advanced, or M2
- C. Training Center
- D. Plus, or M1
Correct Answer: D 🗳️
