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IBM Enterprise Storage Technical Support Sample Questions:

1. A customer is interested in controlling the rapid growth of its database environment while providing the highest performance and lowest latency.
Which solution satisfies the customer's requirements and provides the best Total Cost of Ownership?

A) XIV Gen3 with SSD
B) IBM FlashSystem 840
C) IBM FlashSystem V840
D) DS8870

2. A manager is evaluating XIV as a new storage solution because of an extensive utilization of snapshots in the production environment. The storage administration team is a mobile workforce and the manager is concerned about running out of snapshot capacity before an administrator can respond.
How can the solution architect respond to the manager's concern?

A) Provide details on IBM Custom Technical Support, which automatically includes remote administration of an XIV system.
B) Show how the storage administrator can remotely increase the size of the available snapshot space in a pool by using the mobile dashboard.
C) Explain how custom alerting can be configured in the GUI and push notifications can be sent from IBM support to an Apple or Google service.
D) Demonstrate the ability of the XIV to automatically convert LUNs to thin-provisioned within a storage pool to free up space for snapshots.

3. A customer has a VMware environment and is limited in the number of hosts that can access a given LUN. This is causing a problem for the storage administrator. The customer wants to overcome this issue when purchasing the next storage device.
Which function within the storage hardware does this customer require?

A) Hardware Assisted Locking
B) vStorage APIs for Storage Awareness
C) Pluggable Storage Architecture
D) Hardware Accelerated Move

4. A customer's current storage environment includes both a 12 module XIV Gen3 and a DS5300 with 12 expansion drawers. The customer wants to migrate all workload from the DS5300 to the XIV.
Which two actions should the solution architect perform first? (Choose two.)

A) Migrate the DS5300 to the XIV using an IBM SAN Volume Controller with IBM Spectrum Virtualize software.
B) Gather and analyze capacity requirements and usage using the DS5300 and GUI.
C) Collect DS5300 performance data and model the workload on a 12 module XIV.
D) Collect DS5300 and XIV performance data and model the cumulative workload.
E) Migrate the DS5300 workload to the XIV using XIV migration capability.

5. Which resource informs a storage specialist if a TDA is mandatory or optional?

A) Systems Assurance Product Review Guide
B) TDA Discussion Guide
C) IBM Pre-sale TDA Checklist
D) IBM Trigger Criteria / Designated Product List

Solutions: