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Huawei H19-321 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Detailed Service Portfolio | 30% | - Service level agreements and offerings - Support and maintenance services - Professional and consulting services - Managed and cloud services |
| Sales Enablement and Positioning | 25% | - Pre-sales service solution design - Customer value analysis and presentation - Competitive differentiation |
| Enterprise Service Overview | 20% | - Huawei service strategy and positioning - Service industry trends and standards - Role and value of enterprise services |
| Delivery Tools and Models | 25% | - Service delivery frameworks - Implementation and operation tools - Risk and quality management |
Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:
Question 1
The key content of the customer tender includes (multiple choice)
A. Bid evaluation technical part
B. Tender threshold
C. Terms of Contract
D. Bid evaluation for the commercial part
Question 2
UniSTAR SUT Configurator, "Basic Services." "What type of service quotes are included?"
A. ICT infrastructure integration services
B. Training & Certification Services
C. Elevate your service
Question 3
Resource preparation is one of the most important links before the implementation of the data center project, and it also directly determines the quality and progress of the construction.
Generally, preparation is made from the following five points of man, machine, material, law and ring.
A. True
B. False
Question 4
Data center L1 layer business deepening design goal (multiple choice)
A. Combined with the actual situation of the project, the work responsibility interface of Huawei (including tripartite purchased parts), subcontractors, and customers is determined, and the project purpose SOW (scope of work) and support determination RM (Responsibility)
B. Improve the design interface interface to ensure that the design of the respective systems of the project is consistent and coordinated with the professional design of architecture, structure, water, electricity, HVAC, decoration and other professions
C. On the basis of the summary audit plan (bidding plan), the needs of the owner are further clarified, and the boQ at the design plan level is refined, and the design depth reaches the construction drawing standard
D. Provide technical basis for the bidding of installation units (subcontracted construction units), equipment suppliers and project acceptance
Question 5
What are the following outputs of IP network planning and design services? (Multiple choice)
A. Network migration/implementation
B. Requirements analysis/modeling scenarios
C. Web presentation feasibility assessment report
D. Gap/risk analysis report
Solutions:
| Question 1 Answer: A,B,C,D | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: A,B,C,D | Question 5 Answer: B,C,D |
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