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Huawei H21-287_V1.0 Braindumps - in .pdf Free Demo

  • Exam Code: H21-287_V1.0
  • Exam Name: HCSP-Presales-Service(AICC) V1.0
  • Last Updated: Oct 09, 2026
  • Q & A: 132 Questions and Answers
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  • Exam Code: H21-287_V1.0
  • Exam Name: HCSP-Presales-Service(AICC) V1.0
  • Last Updated: Oct 09, 2026
  • Q & A: 132 Questions and Answers
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Huawei H21-287_V1.0 Exam Syllabus Topics:

SectionWeightObjectives
AICC Product Knowledge30%- ICD (Intelligent Call Distributor) principles and functions
- Integration with third-party systems (CRM, billing, etc.)
- UAP (Unified Agent Platform) features and specifications
- CTI, IVR, recording and other core modules
AICC Solution Design25%- Capacity planning and network design
- Security and compliance considerations
- High availability and disaster recovery design
- Requirement analysis and solution planning
Presales Capability and Case Analysis25%- Common questions and solutions
- Competitive analysis and differentiation
- Solution proposal and quotation preparation
- Typical project cases and best practices
AICC Solution Overview20%- Architecture and components of AICC solution
- Basic concepts and positioning of AICC
- Typical application scenarios and value

Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:

Question #1

For a customer who requires detailed compliance reporting for PCI DSS, which AICC feature is essential to demonstrate that cardholder data is not present in call recordings?

  • A. Secure logging of all access to the recording system.
  • B. Automatic deletion of recordings after 24 hours.
  • C. Digital watermarking of audio files.
  • D. Segmentation of the network where recordings are stored.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #2

In the context of AICC and SIP integration, what is the primary purpose of a Session Border Controller (SBC) in a security-focused design?

  • A. To replace the need for a CTI server by handling call control directly.
  • B. To act as a firewall for SIP/VoIP traffic, preventing topology hiding and mitigating SIP-based attacks.
  • C. To provide load balancing exclusively for IVR media servers.
  • D. To increase the audio codec bandwidth for better voice quality.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

When implementing a new AICC solution, what is the purpose of a "User Acceptance Testing (UAT)" phase?

  • A. To test the network connectivity between components.
  • B. To stress-test the servers for maximum capacity.
  • C. To have end-users (agents, supervisors) verify that the system meets their business requirements and is ready for go-live.
  • D. To train the administrators on system maintenance.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #4

When configuring a SIP trunk between the AICC solution and an ITSP (Internet Telephony Service Provider), which SIP message is sent by the AICC system to initiate a call?

  • A. INVITE
  • B. 200 OK
  • C. BYE
  • D. ACK
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

Which type of AICC deployment offers the customer the greatest level of control over security, customization, and data governance?

  • A. Managed service deployment
  • B. Hybrid deployment
  • C. On-premises deployment
  • D. Public cloud (SaaS) deployment
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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