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HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. If a customer is looking to print only mono pages, what should you recommend'?

A) an HP OfficeJet Printer
B) an HP MFP flow device
C) an HP DesignJet printer
D) an HP LaserJet printer

2. Which HP MFP feature should you highlight to a customer who is concerned about document scan misfeeds?

A) HP Even/Page
B) ColorLok Technology
C) Automatic Duplex scanning
D) Legal size scanning glass

3. What helps HP achieve best-in-class reliability?

A) resellers giving HP feedback on how reliable their printers are
B) using expensive premium and exotic materials
C) using the HP Total Test process
D) allowing millions of customers to test HP printers when they buy them

4. Which HP solution allows IT administrators to quickly and easily configure and update fleet-wide network settings?

A) HP Embedded Web Server
B) HP Device Manager
C) LANDesk
D) HP Web Jetadmin

5. Which outcome can be achieved through proactive management of PCs and personal tablets?

A) a reduction in help-desk calls
B) an ability to share files
C) an increase in knowledge of user location
D) a reduction in security level

Solutions: