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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

Question 1

With which persona should a salesperson discuss diagnosing the downtime of mission critical applications?

A. director of distributed systems
B. director of service management
C. director of performance testing
D. director of mobile applications

Question 2

Which components should a salesperson include when comprising a solid value proposition for a customer to invest in HP BSM?

A. Connecting an IT pain point with a BSM solution tool and scheduling a demonstration.
B. Evaluating the customer's budget for a BSM solution and providing a measureable benefit.
C. Connecting an IT management process with a business objective and a measureable benefit.
D. Illustrating similar customer success cases and determining which best matches the customer's priority need.

Question 3

In addition to the director of operations, which personas should a salesperson include as key influences when discussing an HP Operations Bridge solution? (Select three.)

A. director of distributed systems
B. director of quality assurance
C. LOB manager for applications support
D. mobile applications administrator
E. director of service management
F. director of performance testing

Question 4

According to Gartner Research, which IT processes are vital when implementing a strongly integrated HP APM solution? (Select three.)

A. service ticket automation
B. storage usage
C. transaction profiling
D. user experience monitoring
E. application discovery and dependency mapping
F. virtual tracking

Question 5

With which persona should a salesperson discuss performance and availability of cloud, virtual and hybrid environments?

A. director of service management
B. director of applications monitoring
C. director of performance testing
D. director of mobile applications

Solutions: