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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Individual Behavior and Personality | - Individual decision-making - Perception and attribution - Personality traits and theories - Attitudes and job satisfaction - Motivation theories (Maslow, Herzberg, Vroom) |
| Leadership Theories | - Transformational vs transactional leadership - Contingency theories - Trait approaches to leadership - Contemporary leadership perspectives - Behavioral approaches |
| Organizational Structure and Culture | - Organizational communication - Organizational culture dimensions - Organizational design principles - Organizational structure types - Organizational change and development |
| Group Behavior and Dynamics | - Group structure and roles - Group development stages - Power and political behavior - Team building and teamwork - Conflict and negotiation |
WGU Organizational Behavior (GTO1, C715) Sample Questions:
An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?
- A. World peace
- B. Prosperity
- C. Economic
- D. Autonomy and self-reliance
Correct Answer: D 🗳️
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What is one of the six primary characteristics that define an organization's culture?
- A. Aggressiveness
- B. Political orientation
- C. Team orientation
- D. Competitor benchmarking
Correct Answer: A 🗳️
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How can an organization transmit its culture to its employees?
- A. By requiring employees to memorize the mission statement
- B. By studying employee gripes and complaints
- C. By influencing the balance of cultural backgrounds of employees
- D. By creating and repeating ritualistic activities
Correct Answer: D 🗳️
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When is organizational culture a liability?
- A. When the organizational culture reduces ambiguity for employees.
- B. When core values are shared by different departments within the organization.
- C. When the culture includes shared values on organizational goals.
- D. When a strong organizational culture limits diversity within the organization.
Correct Answer: D 🗳️
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What are two of the three forces that play a particularly important role in sustaining an organization's culture?
- A. Actions of top management and socialization process
- B. Personal background of key employees and socialization process
- C. Personal background of key employees and selection process
- D. Actions of top management and employee education level
Correct Answer: A 🗳️
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