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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. Which statement is true about groupshift?

A) It is a side-stepping technique.
B) It is not a real-world phenomenon.
C) It can be toward caution or toward risk.
D) It cannot be toward greater risk.

2. What defines acceptable standards of behavior that are shared by group members?

A) Group norms
B) Group conformity
C) Group status
D) Group roles

3. Which characteristic describes an advantage of a virtual team as compared with other types of teams?

A) Verbal and nonverbal communication cues are easier to understand within a virtual team.
B) Virtual team members generally report greater satisfaction with the group interaction process.
C) The greater opportunity for interaction helps increase rapport.
D) People can work together who might otherwise not be able to collaborate on a work task.

4. What is a purpose of employee evaluations?

A) To serve as a screening device for hiring new employees
B) To educate employees on the personalities of supervisors and help them adjust to management styles
C) To measure the psychological symptoms of organizational dysfunctionality
D) To assist management in making human resource decisions

5. A company switched from assembly lines to self-managed work teams. What can team members do to improve the synergy and success of their teams?

A) Change work group roles at random
B) Share information but not engage in collective performance goals
C) Exercise collective control over the pace of work
D) Assign individual roles rather than mutual team roles

Solutions: