[Apr 14, 2024] 78201X Dumps Full Questions - Exam Study Guide

Avaya ACSS Free Certification Exam Material from BraindumpsIT with 132 Questions

Avaya 78201X exam is an essential certification for individuals who work with the Avaya IP Office™ platform. Avaya IP Office™ Platform Support Certified Exam certification validates the candidate’s knowledge and skills in supporting the Avaya IP Office™ platform and can help them in their career growth. Avaya IP Office™ Platform Support Certified Exam certification is also a valuable asset for businesses that use the Avaya IP Office™ platform, as it ensures that their employees have the necessary knowledge and skills to support the platform.

 

NEW QUESTION # 27
Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)

• A. IP Office Server Edition can be deployed as a standalone primary server or as a primary/secondary pair.
• B. IP Office Server Edition can support up to 2000 users without additional hardware.
• C. IP Office Server Edition cannot be upgraded to the Select version.
• D. IP Office Server Edition is a hardware-based solution.
• E. IP Office Server Edition requires an IP Office 500 V2 control unit to support SIP trunks.

Answer: A,B,E

NEW QUESTION # 28
Which Protocol is used by one-X® Mobile to enable Instant Messaging outside of the IP Office network, and also provides encryption for secure communication?

• A. XMPP
• B. TLS
• C. HTTP
• D. HTML

Answer: B

Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100108040

NEW QUESTION # 29
Refer to the exhibit.

You have configured enough SIP channels to carry the expected communications load, but users are reporting that sometimes they cannot call out and callers cannot get through.
Based on the information in the exhibit, what is causing the problem?

• A. The system is ignoring refresh messages.
• B. The caller ID is not passed by some carriers.
• C. The calls are being referred incorrectly.
• D. The timer should be set to 2 minutes.

Answer: B

NEW QUESTION # 30
By which method are alarm notifications sent to an IP Office support engineer?

• A. SMTP
• B. TFTP
• C. SSA
• D. System Monitor

Answer: A

NEW QUESTION # 31
In a new deployment of Avaya Communicator, a user can make calls, but the Presence and Instant Messaging features are not functioning. Which of the following is the reason for the user's inability to use these features?

• A. The IP Office is configured with the Essential Edition only.
• B. The user's profile has not been correctly configured.
• C. The user is not set up as an agent in the system.
• D. The new codecs are not supported by the system.

Answer: A

Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/101005862

NEW QUESTION # 32
You have purchased a pre-configured Avaya Application Server, the Server has Voicemail Pro and one-X Portal already installed.
Which application should you use to check that they are both running?

• A. Monitor Application
• B. Application Server
• C. Web Manager Application
• D. Manager Application

Answer: D

NEW QUESTION # 33
A customer wants all users to import their Outlook contacts into their one-X Portal personal directories. What is the recommended way for users to achieve this?

• A. Notify the customer that this is not a recommended practice.
• B. Add each Outlook contact individually to the personal directory.
• C. Copy and paste all contacts from Outlook into the personal directory.
• D. Use a .csv format to import the Outlook contacts.

Answer: D

NEW QUESTION # 34
Refer to the exhibit.

Suppose you have configured enough SIP channels to carry the expected communications load, but some users report that they cannot call out, and callers cannot get through. Given the exhibit, which configuration setting is responsible for the problem?

• A. Calls are being referred incorrectly.
• B. Caller ID is not passed by some carriers.
• C. The timer should be set to 2 minutes.
• D. The system is misconfigured to ignore refresh messages.

Answer: B

NEW QUESTION # 35
If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

• A. Debug Manager on DTE port
• B. System Monitor with ISDN L3 filter options enabled.
• C. SSA Snapshot
• D. Debug View with default filters

Answer: B

NEW QUESTION # 36
A customer has the capacity to register 10 soft consoles simultaneously, and wants to increase that to 15.
Which of the following actions would be necessary to complete this increase?

• A. Upgrade to Select Mode.
• B. Upgrade to Server Edition.
• C. Add a Preferred license.
• D. Add five receptionist licenses.

Answer: D

Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/101028316

NEW QUESTION # 37
Time profiles can be used to automate a customer's out-of-hours setting, and it is also possible to override these profiles manually to either deactivate or activate them. What additional steps are required to allow customers to control the time profile using their phones?

• A. Create a new short code with the time profile settings and assign it to the customer's phones.
• B. Create a new directory number with the time profile settings and assign it to the customer's phones.
• C. Create a new user right group with the time profile settings and assign it to the customer's user accounts.
• D. Create a new hunt group with the time profile settings and assign the customer's extensions to it.

Answer: A

NEW QUESTION # 38
Which application must be installed on a separate server or hard drive partition when installing IP Office Server Edition?

• A. Voicemail Pro
• B. Call Detail Records
• C. one-X Portal
• D. Web Services
• E. Avaya Contact Recorder

Answer: E

NEW QUESTION # 39
A customer has 25 users who are using one-X Portal, and they have the UCMv2 installed on their IP Office
500 V2 system. What is the maximum number of voicemail ports supported on the Voicemail Pro in this scenario?

• A. 0
• B. 1
• C. 2
• D. 3

Answer: D

Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/101005065 Page: 9

NEW QUESTION # 40
Which three licenses are made obsolete by Server Edition? (Choose three.)

• A. Advanced Edition
• B. Receptionist
• C. Mobile Worker
• D. Power User
• E. Voice Networking

Answer: A,D,E

NEW QUESTION # 41
What does checking STARTTLS field on the SMTP form do?

• A. It enables SMTP Server authentication.
• B. It enables TLS/SSL encryption.
• C. It disables SMTP Server authentication.
• D. It triggers the Time to Live Sequence in secure sockets.

Answer: B

NEW QUESTION # 42
A customer has an XT Endpoint with embedded Collaboration Server for IP Office installed, but they are not able to add an 11th person to a Scopia video conference. Which of the following could be the possible reasons for this issue?

• A. The Scopia video conferencing system is limited up to 10 participants.
• B. The 11th participant does not have the latest Scopia video conferencing software installed on their device.
• C. The Collaboration Server license does not allow more than 10 participants in a video conference.
• D. The customer's network bandwidth is not sufficient to support more than 10 video conference participants.

Answer: C

Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100172365

NEW QUESTION # 43
Which Voicemail Pro feature has a web interface to retrieve information left by the caller?

• A. Campaign
• B. Voicemail Collect
• C. Looped Announcement
• D. Auto Attendant
• E. Avaya Contact Recorder

Answer: E

NEW QUESTION # 44
A customer requires a Hunt Group to be created for their main incoming number. The Hunt Group should have four members and use longest wait logic. The user's extension shouldring for 10 seconds before trying the next available person. Which timer should be configured with a value of 10 seconds to achieve this requirement?

• A. No answer time for the User
• B. The Hunt Group overflow timer
• C. No answer time for the Hunt group
• D. Fall-back timer

Answer: C

Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100119917

NEW QUESTION # 45
You have changed the default port numbers for UDP, TCP, and TLS in the IP Office to support a SIP Remote worker. Which two other items need to be reconfigured to ensure secure connectivity? (Choose two.)

• A. Network architecture design
• B. Session border controller settings
• C. User access levels
• D. SIP trunk settings
• E. Client device drivers

Answer: B,D

NEW QUESTION # 46
When planning for a Small Community Network (SCN), which two are required? (Choose two.)

• A. H.248
• B. IP Routes
• C. PRI service
• D. VCMs
• E. Preferred Edition

Answer: B,D

NEW QUESTION # 47
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