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NEW QUESTION # 99
A sales rep needs to help cross-sell an opportunity but is unable to make updates on the record or update the opportunity team.
Which two options would be required for a sales rep to add a rep to the opportunity team?
Choose 2 answers

• A. Transferred ownership of the Account to the sales rep
• B. A permission with Edit access on the Account object
• C. A role above the Opportunity owner in the role hierarchy
• D. Transferred ownership of the Opportunity to the sales rep

Answer: B,C

Explanation:
Explanation
To add a user to an opportunity team, you need Edit access on the account associated with the opportunity and either own the opportunity or be above the owner in the role hierarchy. References:
https://help.salesforce.com/s/articleView?id=sf.teams_adding.htm&type=5

NEW QUESTION # 100
Cloud Kicks wants to implement multi-factor authentication (MFA) to help better secure its Salesforce org.
Which two options should the administrator consider to use MFA?
Choose 2 answers

• A. An Encryption Key
• B. A Username and Password
• C. A Security Token
• D. An Authentication App

Answer: B,D

NEW QUESTION # 101
The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow.
Since this change, some cases are routing In unexpected ways.
What could be the cause or the charges to routing?

• A. The flow precedes assignment rules; workflow rules are after assignment rules.
• B. Multiple automation tools have been used and the automation is executed in a different order.
• C. Assignment rules no longer reference the correct fields.
• D. The old workflow rules are still active and impacting routing.

Answer: A

Explanation:
Explanation
One possible reason for the changes to case routing is the difference in the order of execution between before save flow triggers and workflow rules. Before save flow triggers run before assignment rules, which means that any field updates made by the flow can affect how the assignment rules assign the case. Workflow rules run after assignment rules, which means that any field updates made by the workflow do not affect how the assignment rules assign the case. Therefore, replacing workflow rules with before save flow triggers can change the case routing logic. References:
https://help.salesforce.com/s/articleView?id=sf.flow_concepts_trigger.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_of_execution.htm&type=5

NEW QUESTION # 102
An administrator has been asked to enable permissions for users on the account services team to be able to edit and change ownership of Accounts owned by any of the team members.
What should the administrator configure?

• A. Create a Sharing Rule on the Account object for all members of the account services role to have Read/Write access.
• B. Update the profile Account object to Modify All.
• C. Set organization-wide sharing for Account as Public Read Only.
• D. Enable Account Teams and grant Read record-level access to account team members for the Account object

Answer: A

Explanation:
Explanation
Sharing rules are automatic exceptions to organization-wide sharing settings that grant additional access to records based on record ownership or criteria. By creating a sharing rule on the Account object for all members of the account services role to have Read/Write access, the administrator can allow users in that role to edit and change ownership of Accounts owned by any of their team members, regardless of the organization-wide sharing setting for Account. References:
https://help.salesforce.com/s/articleView?id=sf.security_sharing_rules.htm&type=5

NEW QUESTION # 103
a sales manager wants to edit the opportunities owned by the sales team.
the manager does not have edit access to opportunity object.
What is a recommended solution?

• A. Redefine the role hierarchy by enabling " grant access using hierarchies".
• B. Enable team selling on the opportunity object to grant Read/write access.
• C. change the opportunity organization-wide default setting to public Read/Write.
• D. Create a permission set and associate Edit opportunity to the user record.

Answer: B,D

NEW QUESTION # 104
How should an administrator ensure the appropriate number of digits are entered Into the custom encrypted field created to capture credit card numbers on the Opportunity object?

• A. Use the credit card number mask type.
• B. Define the number of mask characters.
• C. Enter the number of digits at the field level.
• D. Create a validation rule to ensure the length.

Answer: C

NEW QUESTION # 105
Management at Ursa Major Solar wants to understand how many accounts have opportunities in the overall pipeline.
What should the administrator use to create a report showing all open opportunities and the total number of accounts represented?

• A. A custom report type showing opportunities with accounts
• B. The row count on a summary report grouped by account name
• C. The Show Unique Count option on the account name column
• D. A Cross Filter selecting opportunities with accounts

Answer: C

Explanation:
Explanation
The Show Unique Count option on the account name column will create a report showing all open opportunities and the total number of accounts represented. This option will count each account only once, even if it has multiple opportunities. The report can be grouped by account name or any other field to show more details. References:
https://help.salesforce.com/s/articleView?id=sf.reports_builder_unique_count.htm&type=5

NEW QUESTION # 106
What should the administrator consider before enabling Person Accounts?

• A. Person Account requires less data storage.
• B. Person Account cannot be disabled.
• C. Person Account and Business Accounts cannot be in the same sharing model.
• D. All standard Account news can be converted to Person Account field.

Answer: B

Explanation:
Explanation
Person Account cannot be disabled is something that the administrator should consider before enabling Person Accounts. Person Accounts are a special type of accounts that allow storing information about individual people who are not associated with an organization or business account. Once Person Accounts are enabled, they cannot be disabled or removed from the org without contacting Salesforce support

NEW QUESTION # 107
Which value rolls up the hierarchy to the manager for both Customizable and Collaborative Forecasts? Choose
2 answers

• A. Quota amount
• B. Product quantity
• C. Opportunity amount
• D. Expected revenue

Answer: C

NEW QUESTION # 108
A user changes roles from an EMEA sales representative to a US sales representative.
How will this impact the ownership-based sharing rules for the user's records?

• A. This will only affect ownership-based sharing rules if the user moves up in the role hierarchy
• B. This will affect the ownership of records for standard objects but NOT custom objects
• C. None of the ownership-based sharing rules are recalculated
• D. All of the ownership-based sharing rules are recalculated

Answer: D

NEW QUESTION # 109
Northern Trail Outfitters (NTO) has a private sharing model for records containing a customer's credit Information. These records should be visible to a sales rep's manager but hidden from their colleagues.
How should an administrator adjust NTO's sharing model to ensure the correct amount of confidentiality?

• A. Create sharing rules for each manager based on the record owner.
• B. Add View All access for the object via the managers profile.
• C. Use validation rules targeting the logged-in user.
• D. Grant access using hierarchies via the sharing settings.

Answer: D

Explanation:
Explanation
To ensure that sales reps' managers can view records containing customer's credit information but their colleagues cannot, NTO should grant access using hierarchies via the sharing settings. This option allows users above another user in the role hierarchy to have access to records owned by or shared with users below them in the hierarchy. References: https://help.salesforce.com/s/articleView?id=sf.admin_sharing.htm&type=5

NEW QUESTION # 110
Northern Trail Outfitters requires the sales user to input a use case before moving the opportunity stage to qualified. A consultant has reviewed the business requirement and ran a report to check the state of data completion. When pulling a report for opportunities in the qualified stage or beyond, it appears that only 30% of records have a use case filled out with varying text strings.
What should the administrator recommend?

• A. Make the Use Case field required on the master Opportunity layout.
• B. Create a validation rule and add the Use Case field to the Stage Guidance in Path.
• C. Use a quick action with the Use Case field in the layout, and add it as a Lightning component.
• D. Write a record-triggered flow that populates the Use Case field when an opportunity is closed.

Answer: B

NEW QUESTION # 111
The marketing department at Universal Containers regularly changes the page layout requirements for its custom marketing objects. The VP of Marketing has asked the administrator for permission to configure only these objects.
What can the administrator do to meet this request?

• A. Set up the VP of Marketing as a delegated administrator for the custom marketing objects
• B. Grant the VP of Marketing the ability to log in as a user who is an administrator
• C. Enable the Marketing User permission on the user record for the VP of Marketing
• D. Create a custom profile with Edit permission on the custom marketing objects and assign to the VP of Marketing

Answer: A

NEW QUESTION # 112
Universal Container sells container and they ship it one time and payment is made monthly. What should be Scheduling ?

• A. Quantity
• B. Revenue and Quantity
• C. Quota
• D. Revenue

Answer: D

NEW QUESTION # 113
When a lookup relationship is created between two objects, which three options can the administrator select to help manage situations when a lookup record is deleted? (Choose three.)

• A. Do NOT allow deletion of a lookup record that is part of a lookup relationship
• B. Notify the record owner
• C. Delete the related record also
• D. Prompt the user to enter another record to resolve the lookup relationship
• E. Clear the value of the lookup field

Answer: A,C,E

NEW QUESTION # 114
AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but is unable to do so. The administrator has already updated the page layout to no longer require an Account.
What could be the issue?

• A. The Account Contact relationship record needs to be deleted first in order to disassociate the Contact from the Account.
• B. Private Contacts need to be enabled in Setup.
• C. The Contact has indirect relationships to other Accounts.
• D. A primary Account relationship is required on a Contact regardless of the page layout settings.

Answer: D

Explanation:
Explanation
A primary account relationship is a feature that allows you to link a contact to a single account as its primary account. A primary account relationship is required on a contact regardless of the page layout settings or the contact to multiple accounts feature. This means that you cannot remove the primary account from a contact, but you can change it to another account. You can also add secondary accounts to a contact if you have enabled the contact to multiple accounts feature. References:
https://help.salesforce.com/s/articleView?id=sf.contacts_multiple_accounts.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.contacts_fields.htm&type=5

NEW QUESTION # 115
Cloud Kicks has just released a new Process Builder on the Account in production. The end users keep getting error messages that prevent them from completing their updates to the Account.
Which three things should the administrator do to resolve this issue?
Choose 3 answers

• A. Manually make the updates to the Account as the logged-in user.
• B. Deactivate the Process Builder in production.
• C. Fix the Process Builder in a sandbox and migrate the change to production.
• D. Have the users refresh the Account page so they get the current Process Builder.
• E. Review the Error Email for the Process Builder and rectify the issues.

Answer: A,B,C

NEW QUESTION # 116
Which two types of data should a sales representative access from the Forecasts tab when using Collaborative Forecasts?
Choose 2 answers.

• A. Forecast amount for each forecast category
• B. Forecast amount for each opportunity stage
• C. Opportunities that make up each forecast amount
• D. Forecast amount for other representatives on their team

Answer: A,B

NEW QUESTION # 117
An administrator notices that there are two account records in the system with the same name.
A contact record with the same name is associated with each account. Using the salesforce Merge Feature, what steps steps should be taken to merge these accounts ?

• A. Merge the duplicate accounts, and then the duplicate contacts will be merged automatically.
• B. Merge the duplicate accounts, and check the that optionally merges the duplicate contacts.
• C. Merge the duplicate accounts, and then merge the duplicate contacts.
• D. Merge the duplicate contacts, and then merge the duplicate accounts.

Answer: C

NEW QUESTION # 118
A Us sales manager and 4 US Sales Users with different profile wants to view a specific account which is based in APAC. As an Administrator, how can you resolve this issue?

• A. Create a custom profile and add the Sales Manager and 4 User
• B. Create a Public Group and Create Sharing Rule
• C. Add them to the Account
• D. Set the OWD Setting of the said object to Public Read Only

Answer: B

NEW QUESTION # 119
Universal Containers wants to create a Job Application custom object related to a Job Posting custom object.
They would also like a no-code solution to calculate the number of Job Applications for each Job Posting.
What type of field should an administrator create on the Job Application to enable this functionality?

• A. Roll-up Summary
• B. Lookup
• C. Master-Detail
• D. Formula

Answer: B

NEW QUESTION # 120
The Sales Manager at Universal Containers would like a dashboard to view each of the sales representative's opportunities, accounts, and related cases. What is a recommended solution?

• A. Create an individual dashboard for each sales representative with opportunity, account, and case components.
• B. Create a dynamic dashboard and insure the sales manager has the "View My Team's Dashboard" permission.
• C. Create adashboard and add filters for users, opportunities, accounts, and cases.
• D. Create a dynamic dashboard and add filters for opportunities, accounts and cases.

Answer: B

NEW QUESTION # 121
What is NOT a feature of CRM Content Packs?

• A. CRM Content requires a feature license,
• B. If individual documents are updated the content pack can also be updated
• C. A content pack can contain a collection of related documents
• D. A content pack can include any file from inside CRM content

Answer: A

NEW QUESTION # 122
Which two tools should an administrator use to required data to be entered in a field and improve data quality on a record in Salesrorce?
Choose 2 answers

• A. Dashboards
• B. validation Rules
• C. Page Layouts
• D. Workflow Rules

Answer: B,C

NEW QUESTION # 123
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