Jan 27, 2026 Step by Step Guide to Prepare for Sales-Cloud-Consultant Exam BrainDumps

Salesforce Cloud Consultant Sales-Cloud-Consultant Real Exam Questions and Answers FREE Updated on 2026

NEW QUESTION # 68
The consultant at Cloud Kicks has noticed that sales data is quickly outdated and wants to keep Account data current.
What should the consultant recommend to maintain current Account information?

• A. Build a weekly data update from in-house systems to refresh data in Salesforce.
• B. Enable Automated Account Fields in Setup.
• C. Email the contacts and leads to obtain their current information.
• D. Use third-party data to update and add records to Salesforce.

Answer: D

NEW QUESTION # 69
What can customers do in private Chatter groups?

Answer:

Explanation:
Chatter customers can post to the groups to which they were invited.

NEW QUESTION # 70
Universal Containers North American and European sales teams have different business requirements related to creating new of opportunities in Salesforce. As a result, each team must complete a set of geographically-specific fields relevant only to their team as well as common fields that both teams complete.
Additionally, each team should NOT be able to report on the others region-specific fields. What solution should a consultant recommend to satisfy this scenario?

• A. Build a custom object with private sharing to capture the additional fields as a separate record.
• B. Implement field-level security to allow access to fields for the respective regional sales teams
• C. Create separate page layouts and record types for each of the regional sales teams.
• D. Utilize Visual force to build an opportunity page that dynamically checks the users region to determine which fields to display.

Answer: B

NEW QUESTION # 71
Cloud Kicks (CK) has been losing market share to competitors over the past year. CK management is planning next year's budget and has allocated more money for in-person meetings with its existing partners because CK thinks it will reduce churn.
Which option should a consultant recommend that CK use to track the spending increase for onsite visits?

• A. Report on accounts with and without onsite activities.
• B. Report on the activity type that corresponds to an onsite visit.
• C. Report on opportunities with and without onsite activities.

Answer: B

Explanation:
To effectively track spending on onsite visits, creating a report on the activity type that corresponds to an onsite visit is the most suitable approach. Here's why:
* Activity Type Reporting: By tracking specific activity types, such as onsite visits, Cloud Kicks can directly correlate these activities with expenditure on in-person meetings. Salesforce allows for detailed activity tracking, where you can create custom activity types to classify and report on various interaction types.
* Detailed Insights: This type of report will give management a clear view of how frequently onsite visits occur and how they correlate with customer engagement and churn reduction. It can also help analyze the ROI on these activities by comparing pre- and post-onsite visit engagement levels.
* Salesforce Best Practices: Salesforce recommends tracking and categorizing activities for more accurate reporting on customer interactions, which aids in strategic decision-making and spending allocation.
* References: For more information, Salesforce documentation on Activity Management provides insights on how to track and report on specific activity types.
In summary, reporting on the activity type that corresponds to an onsite visit (Option B) is the recommended way for Cloud Kicks to monitor spending and the impact of onsite meetings on customer retention.

NEW QUESTION # 72
The Sales manager at Cloud Kicks has asked an analyst to create a report when opportunities reach a certain stage with an amount equal to $100,000 dollars. The analyst saves the report to the sales team's subfolder called Big Deals. The Big Deals folder is a subfolder of the sales team folder, with view access to the Sales Manager roles. The Sales Manager wants to subscribe to the report. Which permission does the Sales Manager need in order to subscribe to the report created by the analyst?

• A. Subscribe to report permission
• B. Subscribe to Reports: Set Running User permission
• C. Subscribe to Reports: Run Reports permission
• D. Chatter Subscribe to reports permission

Answer: D

NEW QUESTION # 73
UC has a private sharing model. Sales representatives are required to collaborate with the same group of people from other departments for every deal; however, the individuals in the group will vary for each representative. What solution should a consultant recommend to ensure correct record visibility and collaboration?

• A. Set up a default opportunity team for each sales rep that is automatically added to every opportunity.
• B. Configure a criteria-based sharing rule to add sales team member records automatically.
• C. Configure a public group for each sales rep that is manually shared for each opportunity.
• D. Add all team members to a private Chatter group for each opportunity.

Answer: A

NEW QUESTION # 74
How would you track campaign influence?

Answer:

Explanation:
1. Auto set influence of a campaign to an opportunity
2. Associate influential campaigns (to contact role) on oppty prior to close date
3. Measure influence timeframe (max #days between campaign first associated date and opty create date)

NEW QUESTION # 75
Universal Containers is growing its international business. Domestic account executives believe that the standard price book has become difficult to use because there are too many records reflecting different currencies and country-specific product variations.
What should the consultant recommend to improve usability for account executives?

• A. Use custom price books for domestic and international customers.
• B. Create product families to enable users to filter by continent and country.
• C. Update the product naming conventions to include the currency in the product name.
• D. Use separate product catalogs for domestic and international customers.

Answer: A

Explanation:
* Using custom price books for domestic and international customers is the best way to improve usability for account executives who find the standard price book difficult to use because of different currencies and country-specific product variations. A price book is a list of products and their prices that account executives can use when creating opportunities. A custom price book is a price book that can be created and customized by users based on their needs and preferences. By using custom price books for
* domestic and international customers, account executives can easily select the appropriate price book for each opportunity based on the customer's location, currency, and product requirements.

NEW QUESTION # 76
Cloud Kicks has enabled the Einstein Lead Scoring feature and rolled out Sales Cloud Einstein to ptkst users.
The pilot users are unable to view the Lead Score field on me Lead record page.
Which two steps should the consultant take to fix this issue?
Choose 2 answers

• A. Assign the Einstein Lead Scoring permission set.
• B. Add the Lead Score field to the Lead List View.
• C. Assign the Sales Cloud Einstein permission set.
• D. Add the Lead Score field to the Lead Page layout.

Answer: A,D

Explanation:
Adding the Lead Score field to the Lead Page layout is a necessary step to fix the issue of pilot users not being able to view the Lead Score field on the Lead record page. The Lead Score field is a standard field that shows how likely a lead is to convert based on Einstein's analysis of historical data and predictive factors. The Lead Score field must be added to the Lead Page layout for users to see it on their lead records. Assigning the Einstein Lead Scoring permission set is another necessary step to fix the issue, as it grants users access to view and use Einstein Lead Scoring features, such as Lead Score, Lead Score Insights, and Lead Score Field History Tracking.

NEW QUESTION # 77
Northern Trail Outfitters has created a Complaints custom object related to Accounts. The organization-wide default has been set to Private. Only users within the Complaints Specialist public group should be able to view and edit any Complaint record.
Which option should a consultant recommend to meet the requirements?

• A. Use Apex managed sharing to grant record access to users In the Complaints Specialist public group.
• B. Set the Complaints object's default visibility to allow only the users In the Complaints Specialist public group to access the records.
• C. Create a criteria-based sharing rule that grants Read/Write access to the Complaints Specialist public group.

Answer: C

Explanation:
To ensure that only the Complaints Specialist public group can view and edit Complaint records in a Private sharing model, creating a criteria-based sharing rule is appropriate. This rule can be configured to grant Read
/Write access to users in the Complaints Specialist group for all records in the Complaints object. This approach meets the requirement of limiting access while providing the necessary permissions to the designated group.
For more on sharing rules, refer to: Salesforce Sharing Rules Overview.
Northern Trail Outfitters has a Complaints custom object related to Accounts with an organization-wide default (OWD) of Private. Only users in the Complaints Specialist public group should view and edit all Complaint records.
Solution:
* Criteria-Based Sharing Rule:
* Purpose: Sharing rules open up record access beyond the OWD settings.
* Implementation Steps:
* Navigate to Setup > Sharing Settings.
* Select the Complaints object and create a new Criteria-Based Sharing Rule.
* Set the criteria to include all Complaint records (e.g., CreatedDate != null).
* Share with the Complaints Specialist public group.
* Set access level to Read/Write.
* Advantages:
* Scalability: Automatically includes all current and future Complaint records without manual intervention.
* Security Compliance: Ensures only authorized users have access, adhering to the principle of least privilege.
Why Other Options Are Less Suitable:
* Option A: Apex managed sharing is more complex and requires custom development. Standard sharing rules suffice for this requirement.
* Option C: It's not possible to set default visibility to only specific users via OWD settings; OWD applies universally and cannot target a public group.
Salesforce Sales Cloud References:
* Sharing Rules Overview: Salesforce Help - Sharing Rules
* Creating Criteria-Based Sharing Rules: Salesforce Help - Create Sharing Rules
* Public Groups: Salesforce Help - Create a Public Group
By creating a criteria-based sharing rule, Northern Trail Outfitters ensures that only the Complaints Specialist public group has the necessary access to all Complaint records.

NEW QUESTION # 78
CORRECT TEXT
What is Salesforce to Salesforce?

Answer:

Explanation:
Salesforce
to Salesforce is a mechanism for connecting two separate orgs (same or different companies) and enabling the sharing of leads, opportunities, contact, task, product, case attachments or datastored in custom objects with partners that use Salesforce in real time.

NEW QUESTION # 79
Cloud Kicks has completed the discovery stage, and leadership has aligned on the project's business goals.
What should the consultant formalize with stakeholders before moving to the next project stage?

• A. Define key metrics to identify how success will be measured.
• B. Develop wireframes to visualize the product end state.
• C. Create user stories to present for prioritization.
• D. Onboard team members to start development of the solution.

Answer: B

NEW QUESTION # 80
Cloud Kicks is considering using person Accounts to manage costumers, while using business Accounts to manage companies. What should the Consultant advise?

• A. Account hierarchy allows person Accounts.
• B. Person Accounts can only be child Accounts.
• C. Person Accounts cannot be related to Accounts in a hierarchy.
• D. Person Accounts can be disabled from Setup.

Answer: C

NEW QUESTION # 81
Universal Containers would like to implement Omni-Channel within Service Cloud for their representatives.
What is the first step an Administrator is required to perform in order to configure Omni Channel?

• A. Assign Users to the Omni-Channel Feature License
• B. Contact Salesforce to have Omni-Channel enabled
• C. Assign Users to Omni-Channel permissions
• D. Enable Omni-Channel by clicking Settings in Setup

Answer: D

NEW QUESTION # 82
Northern Trail Outfitters (NTO) has automated the process of creating new account records in salesforce. All account records created through this process are owned by a generic user. There are now two million account records that have been created in this manner. NTO is now seeing performance issues when it makes any changes to account sharing rules. What can NTO do to address the issue without changing its integration?

• A. Ensure that the generic user has not been assigned a role.
• B. Set the organization wide defaults for accounts to public read/write.
• C. Ensure that the generic user has the Modify All Data permission.
• D. Contact salesforce support to add an index to the account object.

Answer: A

NEW QUESTION # 83
What type of report would you use to summarize data across two axis (like a pivot table in excel)?

Answer:

Explanation:
A Matrix report.

NEW QUESTION # 84
Universal Containers is in the planning phase of its Sales Cloud implementation. In a recent discussion, the CEO expressed a desire to measure the return on investment (ROI) of its sales and marketing efforts by location.
Which solution should the consultant recommend?

• A. Track total accounts created by lead source and location.
• B. Track total opportunity pipeline by lead source and location.
• C. Track total cases submitted by lead source and location.

Answer: B

Explanation:
To measure ROI on sales and marketing efforts by location, it is crucial to track the opportunity pipeline based on both lead source and geographic location. This approach directly ties sales outcomes (opportunities) to the sources that generated those leads, offering a clear picture of ROI across different locations.
* Opportunity Pipeline as an ROI Indicator: Opportunities are directly tied to potential revenue, making them a key metric for evaluating sales success. By segmenting this data by lead source and location, Universal Containers can assess which locations are generating the most valuable sales leads.
* Leveraging Opportunity Data: Salesforce enables filtering and reporting on opportunities by lead source and location, which aligns with the CEO's interest in understanding ROI geographically.
Option B (tracking accounts created) would not directly measure sales revenue, and Option C (tracking cases) is not relevant to sales and marketing ROI. For more on opportunity tracking, see Salesforce Opportunity Management documentation.

NEW QUESTION # 85
Cloud Kicks wants to allow a single view of Contacts that belong to the same Account Hierarchy chain.
How should the Consultant meet this requirement?

• A. Create a report to display all related Contacts.
• B. Navigate to the Account Hierarchy page to view all related Contacts.
• C. Navigate to the default Contact Hierarchy Lightning Component on the parent Account.
• D. Enable the View All Child Contacts feature.

Answer: A

NEW QUESTION # 86
A sales manager at Northern Trail Outfitters (NTO) needs to give the another manager access to an account as well as its four child accounts. NTO has account hierarchies with a private sharing model. How should the sales manager enable access?

• A. Add the user manually to the parent account team and each of the child account teams.
• B. Add the user to each child account team; visibility will then roll up to the parent account.
• C. Add the user to a public group for that account and share all child accounts to this group.
• D. Add the user to the account team on the parent account; the child accounts will inherit access

Answer: A

NEW QUESTION # 87
Which describes a usability and/or adoption challenge? (Select all that apply)

• A. Iris isworried that once her admin makes a change, her accounts will be
• B. Julie is concerned that other reps will steal her leads
• C. Mary can't figure out how to update her contact list
• D. Mario is not sure that Salesforce can do everything he needs it to do
• E. Kevin wants meetings with his manager to be more strategic and lesstaskoriented
• F. Bob questions the quality of data in Salesforce

Answer: A,C,D,F

NEW QUESTION # 88
Cloud Kicks (CK) has a private Opportunity sharing model and leverages Opportunity teams to extend sharing. Occasionally, a team member's access needs to be removed due to changes in sales structure.
How can CK revoke Opportunity team access on an ad-hoc basis?

• A. REVISE
• B. REVISEC. Remove the user's Opportunity team member.
• C. Remove the Opportunity team related list from page layouts.

Answer: C

NEW QUESTION # 89
Universal Containers (UC) needs to invoke a process on an external system (NOT in Salesforce) whenever cases are created or updated by Contact center agents. UC does NOT want to use any customized code to accomplish this. Which solution should a Consultant recommend?

• A. Visualforce page APEX SOAP async callout
• B. Scheduled batch Apex processing job
• C. RESTful services with GET, POST, or PUT
• D. Workflow-driven outbound messaging

Answer: D

NEW QUESTION # 90
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Salesforce Sales-Cloud-Consultant Exam

Salesforce Sales-Cloud-Consultant Exam is related to Salesforce Certified Sales Cloud Consultant Certification. This exam validates the candidate ability to design, implements a scalable and maintainable Sales Cloud solutions that fulfills the customer business requirements and contribute to long-term customer success. Sales Rep/Manager, Beginning Administrator, and Experienced Administrators usually hold or pursue this certification and you can expect the same job role after completion of this certification.

 

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