Salesforce Public-Sector-Solutions Real Exam Questions Test Engine Dumps Training With 102 Questions

Public-Sector-Solutions Actual Questions Answers PDF 100% Cover Real Exam Questions

NEW QUESTION # 30
A government agency charges license fees for small businesses. The agency uses Public Sector Solutions to automate the license application process and dynamically calculate the license fee (based on multiple parameters, ex: revenue, industry type, etc..) for a specific business customer.
Which public sector tools should be leveraged tor this use case?

• A. Application form using Flows and embed the Business Rules Engine to derive the license fee in the process.
• B. Application form using Omniscripts and embed the license fee logic using integration procedures
• C. Application form using Omniscripts and embed the Business Rules Engine to derive the license fee in the process
• D. Application form using Omniscripts and embed the license fee logic using triggered flows

Answer: C

Explanation:
Application form using OmniScripts and embedding the Business Rules Engine to derive the license fee in the process is a way to automate the license fee calculation for small businesses based on multiple parameters using Public Sector Solutions tools. OmniScripts are guided digital forms that can be used to capture data from external users, such as license or permit applicants. Business Rules Engine (BRE) is a feature of Public Sector Solutions that can help public sector agencies to create and manage business rules and logic, such as determining fees or eligibility. OmniScripts can embed the Business Rules Engine to derive the license fee in the process based on multiple parameters, such as revenue, industry type, etc. Reference:
https://help.salesforce.com/s/articleView?id=psc_admin_setup_omniscript.htm&type=5&language=en_UShttps:

NEW QUESTION # 31
A customer requires an onsite inspection for every business license application with a retail location. They want to establish a consistent checklist for the inspection, with visibility to the applicable regulatory codes for each checklist item. They also require signatures from the inspected business location owner and the inspector.
What Action Plan Template and target object should be used for this use case?

• A. Action Plan Template with Type="Visit Execution", Target Object = "Business License Application"
• B. Action Plan Template with Type="lndustries\ Target Object="Visit"
• C. Action Plan Template with Type = "Visit Execution", Target Object = "Visit"
• D. Action Plan Template with Type="lndustries", Target Object="Business License Application"

Answer: C

Explanation:
For the customer requirement of onsite inspections for business license applications with retail locations, the appropriate solution involves an Action Plan Template with a type of "Visit Execution" targeting the "Visit" object. This configuration allows for the establishment of a standardized inspection checklist linked to each visit or inspection event. The "Visit" object serves as the foundation for capturing inspection details, including regulatory code visibility and signature requirements from both the business owner and the inspector. This approach ensures consistency and thoroughness in the inspection process, aligning with regulatory compliance and operational efficiency goals.

NEW QUESTION # 32
A Public Sector Organization (PSO) is already using Grants Management from Public Sector Solutions and has users interacting with the PSO digitally via their Experience Cloud site. The Technical Consultant has already configured the site to allow users to create support requests themselves; however, the support team in the PSO often creates Cases on behalf of external users. The PSO has received feedback that users of the Site are unable to see Cases that the support team has created.
What can the Technical Consultant configure to make Cases created by the support team visible to the users of the site?

• A. Change the Organization-Wide Default settings for Case to Public Read/Write
• B. Create or modify a sharing set for the Profile used for the Site that gives access to Cases
• C. Create or modify a share group for the Profile used for the Site that gives access to Cases
• D. Create or modify a permission set that gives access to Cases owned by the support team

Answer: B

Explanation:
Sharing sets are used to grant access to records that are associated with a specific user or profile in a community. By creating or modifying a sharing set for the Profile used for the Site, the Technical Consultant can ensure that external users can see Cases that are related to their accounts or contacts, regardless of who created them.
Reference:https://developer.salesforce.com/docs/atlas.en-us.psc_api.meta/psc_api/api_psc_overview.htm

NEW QUESTION # 33
A government agency recently implemented Public Sector Solutions to drive efficiency in its licensing programs; they are leveraging OmniStudio in their implementation. Post-implementation, some stakeholders still have efficiency concerns with certain parts of licensing processing.
Which OmniStudio feature could a technical consultant recommend to identify potential areas for further Improvement?

• A. OmniStudio Tracking Service
• B. Field tracking services
• C. Event Monitoring
• D. Roll Up libraries

Answer: A

Explanation:
OmniStudio Tracking Service is an OmniStudio feature that can be used to identify potential areas for further improvement in licensing processing. OmniStudio Tracking Service allows the government agency to track and analyze how constituents interact with OmniScripts, DataRaptors, Integration Procedures, FlexCards, and other OmniStudio components. The agency can use this data to optimize the performance, usability, and efficiency of their licensing processes.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/track-and-analyz

NEW QUESTION # 34
The Department of Disaster Assistance would like to use eSignature capabilities to send the agreements/contracts to its customers.
Which eSignature providers are readily available without much coding/configuration using Public Sector Solutions toolkit? (Choose Two)

• A. Adobe Sign
• B. Conga
• C. DocuSign
• D. eSlgnLlve

Answer: A,C

Explanation:
Adobe Sign or DocuSign are two eSignature providers that are readily available without much coding/configuration using Public Sector Solutions toolkit. Adobe Sign and DocuSign are eSignature solutions that can be integrated with Public Sector Solutions without custom coding. They can help public sector agencies to send, sign, and manage contracts and agreements electronically. Adobe Sign and DocuSign integration can provide features such as sending acontract document for review and signatures to multiple recipients, tracking the signed contract document and updating the contract record status in Salesforce, and automatically invalidating a contract document that is pending signatures if a new contract document supersedes it using Adobe Sign Web Forms or DocuSign PowerForms. Reference:
https://help.salesforce.com/s/articleView?id=psc_admin_setup_adobe_sign.htm&type=5&language=en_UShttps

NEW QUESTION # 35
A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications.
What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?

• A. Set Org-Wide Defaults for External Users to Hidden for everything
• B. Set Org-Wide Defaults for External Users to Private for everything
• C. Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts
• D. Set up Sharing Rules to grant authenticated users access to their Cases. Applications, and Accounts

Answer: A,C

Explanation:
Org-wide defaults for external users determine the baseline level of access that guest users and authenticated community users have to records they do not own. Setting them to Hidden for everything means that external users cannot see any records by default, unless they are explicitly shared with them. Sharing sets are used to grant access to records that are associated with a specific user or profile in a community. By setting up sharing sets, the authenticated community users can access their own Cases, Applications, and Accounts, but not those of other users. References:
https://help.salesforce.com/s/articleView?id=psc_admin_concept_psc_overview.htm&type=5&language=en_US

NEW QUESTION # 36
Which three require set up to configure a License Authorization?

• A. Business Type
• B. Regulatory Authorization Type
• C. Regulatory Authority
• D. Inspection Type
• E. Business Profile

Answer: A,B,C

Explanation:
Business Type, Regulatory Authority, and Regulatory Authorization Type are three items that require set up to configure a License Authorization. License Authorization is a feature of Public Sector Solutions that can help public sector agencies to manage licenses and permits for different types of businesses and activities.
Business Type is a custom metadata type that can define different categories of businesses, such as restaurants or salons. Regulatory Authority is a custom metadata type that can define different entities that issue licenses or permits, such as city or county governments. Regulatory Authorization Type is a custom metadata type that can define different types of licenses or permits, such as food service license or liquor license. Reference:
https://help.salesforce.com/s/articleView?id=psc_admin_setup_license_authorization.
htm&type=5&language=en_US

NEW QUESTION # 37
A public sector agency recently implemented Public Sector Solutions for Licenses, Permits, and Inspections. The agency now wants to enable analytics to gather key metrics on the number of licenses issued, the number of permits revoked, and the number of inspections made per month. The agency has enabled analytics by turning on the "Enable CRM Analytics" setting. The agency wants to set up administrator users who will create and manage the Analytics for Licenses, Permits, and Inspections app.
What two permission sets are required to set up the administrator users for analytics?

• A. CRMA for Public Sector Admin
• B. CRM Analytics Plus Admin
• C. CRM Analytics Admin
• D. CRM Analytics LPI Admin

Answer: A,C

Explanation:
To set up administrator users for managing the Analytics for Licenses, Permits, and Inspections app, the required permission sets include CRMA for Public Sector Admin and CRM Analytics Admin. The CRMA for Public Sector Admin permission set is tailored to administrators managing Public Sector Solutions, providing necessary access and permissions for public sector-specific analytics configurations. The CRM Analytics Admin permission set grants comprehensive administrative capabilities within CRM Analytics, enabling users to create, manage, and deploy analytics applications and dashboards. Together, these permission sets equip administrators with the full range of tools needed to effectively oversee analytics in the context of Licenses, Permits, and Inspections.

NEW QUESTION # 38
A Technical Consultant at the Department of Disaster Assistance is designing a solution for the eSignature related use cases. As part of the research, the architect discovered that Public Sector Solutions provide DocuSign integration without custom coding Which of the three functionalities is readily available with this functionality?

• A. Automatically invalidate a contract document that is pending signatures if a new contract document supersedes it.
• B. Ability/Request to update the contents of the documents before signing by the reviewer
• C. Track the signed contract document and update the contract record status.
• D. Approval process to invalidate a contract document that is pending signatures if a new contract document supersedes it.
• E. Send a contract document for review and signatures.

Answer: A,C,E

Explanation:
Sending a contract document for review and signatures, tracking the signed contract document and updating the contract record status, and automatically invalidating a contract document that is pending signatures if a new contract document supersedes it are three functionalities that are readily available with DocuSign integration. DocuSign is an eSignature solution that can be integrated with Public Sector Solutions without custom coding. It can help public sector agencies to send, sign, and manage contracts and agreements electronically. DocuSign integration can provide features such as sending a contract document for review and signatures to multiple recipients, tracking the signed contract document and updating the contract record status in Salesforce, and automatically invalidating a contract document that is pending signatures if a new contract document supersedes it using DocuSign PowerForms.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_docusign.htm&type=5&language=en_

NEW QUESTION # 39
After a grantseeker has submitted an application for review. Foodvania needs to review the Funding Request and allocate the funds appropriately. For audit purposes, all expenditures must be tracked according to how the money was disbursed (Mortgage arrearage. Utility assistance, etc.).
Which two would the consultant build to handle this request utilizing Public Sector Solutions(PSS)?

• A. Recommend using PSS with the Grants Management product.
• B. Recommend using PSS with the Outbound Funds Module.
• C. Recommend using PSS with the Nonprofit Success Pack.
• D. Recommend using PSS with FinancialForce Accounting.

Answer: A,B

Explanation:
Explanation
The Outbound Funds Module and the Grants Management product are two solutions that can be used with Public Sector Solutions (PSS) to handle the request of deploying a digital experience that enables constituents to sign up for volunteer projects. The Outbound Funds Module is an open source app that can help public sector agencies to track their funding programs, funding requests, disbursements, and expenditures. The Grants Management product is a prebuilt app that comes with PSS and it can help public sector agencies to manage the entire grant lifecycle, from application to award to reporting.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/manage-grants-w

NEW QUESTION # 40
A government-supported agency that helps constituents track the status of their claims is using Public Sector Solutions. For claim assessors to review and process claims, it is crucial to see the applications' Decision Explanation Logs.
Which component can be added to see the history of Decision Explanations for a claim?

• A. Audit Log
• B. Log History
• C. Record History
• D. Decision Explainer Log History

Answer: D

Explanation:
Decision Explainer Log History is a component that can be added to see the history of Decision Explanations for a claim. Decision Explainer Log History displays a list of Decision Explanations that have been generated for a claim by a Decision Matrix or a Business Rules Engine (BRE). It shows the date, time, user, rule name, rule outcome, and explanation text for each Decision Explanation. Reference: https://help.salesforce.com/s/articleView?id=psc_admin_setup_decision_explainer_log_history.htm&type=5&language=en_US

NEW QUESTION # 41
A Public Sector Organization (PSO) is already using Grants Management from Public Sector Solutions and has users interacting with the PSO digitally via their Experience Cloud site. The Technical Consultant has already configured the site to allow users to create support requests themselves; however, the support team in the PSO often creates Cases on behalf of external users. The PSO has received feedback that users of the Site are unable to see Cases that the support team has created.
What can the Technical Consultant configure to make Cases created by the support team visible to the users of the site?

• A. Change the Organization-Wide Default settings for Case to Public Read/Write
• B. Create or modify a sharing set for the Profile used for the Site that gives access to Cases
• C. Create or modify a share group for the Profile used for the Site that gives access to Cases
• D. Create or modify a permission set that gives access to Cases owned by the support team

Answer: B

NEW QUESTION # 42
A public sector agency recently implemented public Sector solutions for the ....in the cite. A new inspector has been onboarded to conduct the inspections.... Feature. All other inspectors can access Action Plans without any problems.

• A. The Salesforce use for the new inspector is disabled.
• B. Action Plans Permission set has not been assigned to the new inspector.
• C. The 'Enable Notes' permission has not been selected for the new inspector.
• D. Person Account Models have not been enabled on the org.

Answer: B

Explanation:
In Salesforce Public Sector Solutions, permissions and access control are crucial for ensuring that users can perform their roles effectively. If a new inspector is unable to access Action Plans while other inspectors can, it is likely due to a missing permission set assignment. Specifically, the Action Plans Permission Set must be assigned to the inspector to grant access to the necessary features. Here's how to check and assign the permission set:
* Check User Permissions:
* Go to Setup > Users > Users.
* Find the new inspector's user record and check their assigned permission sets.
* Assign Action Plans Permission Set:
* Navigate to Setup > Permission Sets.
* Find and select the Action Plans Permission Set.
* Click Manage Assignments and add the new inspector to this permission set.
By ensuring that the new inspector has the Action Plans Permission Set, you will grant them the required access to view and manage Action Plans, just like the other inspectors.
References:
* Salesforce Help: Permission Sets
* Salesforce Public Sector Solutions Documentation

NEW QUESTION # 43
A customer warns to provide recommendations to the public on what kind of license is required for their business (three types). Key attributes are required to determine the correct license type, such as city & county location, the volume of current business (in S), and the size of the building. The rules often change for the thresholds for the volume and size of the building, so the business needs to be able to update these rules easily.
What declarative components would be required to ask the public these questions and provide a recommendation based on the current rules?

• A. OmniStudio for capturing answers, along with Einstein Al to evaluate & recommend a license type
• B. OmniScript for capturing answers, along with a Decision Matrix to evaluate & recommend a license type
• C. OmniChannel for capturing answers, along with a Reference Lookup Matrix to evaluate & recommend a license type
• D. Lightning Web Component for capturing answers, along with Apex to evaluate & recommend a license type

Answer: B

Explanation:
OmniScript is a feature of OmniStudio, which is part of the Public Sector Solutions package. OmniScript allows the customer to create guided digital forms that can capture answers from the public and provide recommendations based on business logic. Decision Matrix is a component of OmniScript that can evaluate answers based on rules and conditions and recommend a license type accordingly. Reference: https://trailhead.salesforce.com/content/learn/modules/dynamic-assessments-with-public-sector-solutions/create-and-configure-omni-assessment-tasks

NEW QUESTION # 44
After a grantseeker has submitted an application for review. Foodvania needs to review the Funding Request and allocate the funds appropriately. For audit purposes, all expenditures must be tracked according to how the money was disbursed (Mortgage arrearage. Utility assistance, etc.).
Which two would the consultant build to handle this request utilizing Public Sector Solutions(PSS)?

• A. Recommend using PSS with the Grants Management product.
• B. Recommend using PSS with the Outbound Funds Module.
• C. Recommend using PSS with the Nonprofit Success Pack.
• D. Recommend using PSS with FinancialForce Accounting.

Answer: A,B

Explanation:
The Outbound Funds Module and the Grants Management product are two solutions that can be used with Public Sector Solutions (PSS) to handle the request of deploying a digital experience that enables constituents to sign up for volunteer projects. The Outbound Funds Module is an open source app that can help public sector agencies to track their funding programs, funding requests, disbursements, and expenditures. The Grants Management product is a prebuilt app that comes with PSS and it can help public sector agencies to manage the entire grant lifecycle, from application to award to reporting. Reference: https://trailhead.
salesforce.com/content/learn/modules/public-sector-solutions-design/manage-grants-with-public-sector- solutions

NEW QUESTION # 45
When configuring an inspection, the administrator wants a violation record to be automatically generated when an inspector indicates that a standard requirement failed or an issue was identified.
What is the recommended approach for configuring the inspection to achieve this requirement?

• A. Build an auto-launched Flow that will get all the assessment questions in an inspection. For each question that has a result marked as "Issue" or "Fail", generate a V record.
• B. In the AP Template, xxxxx
• C. Create a new violation type record and associate it with an appropriate Assessment Indicator Definition. Select the "Auto-generate" checkbox so it will generate a V record whenever the AID fails.
• D. In the "Results" picklist field of the Inspection Assessment Indicator Object, edit the "Fail" and "issue" picklist values and select the "Violations" checkbox for the values to generate a V record when selected.

Answer: A

Explanation:
In Salesforce Public Sector Solutions, automating the creation of violation records when certain conditions are met during an inspection can be efficiently achieved using Salesforce Flow. Building an auto-launched Flow allows for detailed customization and control over the logic and actions performed based on the inspection results. Here's how to set it up:
* Create the Flow:
* Navigate to Setup > Process Automation > Flows.
* Create a new Auto-launched Flow.
* Define the Trigger:
* Use a Record-Triggered Flow if you want the flow to be triggered automatically when an inspection record is created or updated.
* Get Assessment Questions:
* Use a Get Records element to retrieve all assessment questions related to the inspection.
* Decision Element:
* Add a Decision element to check each question's result. If the result is marked as "Issue" or
"Fail", proceed to create a violation record.
* Create Records:
* Use the Create Records element to generate a violation record for each failed or problematic assessment indicator.
* Activate the Flow:
* Save and activate the Flow.
This method ensures that the logic is flexible and can be modified without changing the underlying data model. It leverages Salesforce's powerful Flow Builder to create sophisticated automation rules.
References:
* Salesforce Help: Create an Auto-launched Flow
* Salesforce Public Sector Solutions Documentation

NEW QUESTION # 46
A Technical Consultant at the Department of Disaster Assistance is designing a solution for the eSignature related use cases. As part of the research, the architect discovered that Public Sector Solutions provide DocuSign integration without custom coding Which of the three functionalities is readily available with this functionality?

• A. Automatically invalidate a contract document that is pending signatures if a new contract document supersedes it.
• B. Ability/Request to update the contents of the documents before signing by the reviewer
• C. Track the signed contract document and update the contract record status.
• D. Approval process to invalidate a contract document that is pending signatures if a new contract document supersedes it.
• E. Send a contract document for review and signatures.

Answer: A,C,E

Explanation:
Explanation
Sending a contract document for review and signatures, tracking the signed contract document and updating the contract record status, and automatically invalidating a contract document that is pending signatures if a new contract document supersedes it are three functionalities that are readily available with DocuSign integration. DocuSign is an eSignature solution that can be integrated with Public Sector Solutions without custom coding. It can help public sector agencies to send, sign, and manage contracts and agreements electronically. DocuSign integration can provide features such as sending a contract document for review and signatures to multiple recipients, tracking the signed contract document and updating the contract record status in Salesforce, and automatically invalidating a contract document that is pending signatures if a new contract document supersedes it using DocuSign PowerForms.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_docusign.htm&type=5&language=en_

NEW QUESTION # 47
The Department of Disaster Assistance has received the approval to fund government agencies if a disaster occurs in their region.
what is the best solution to capture the fund-related requirements, objectives, and supporting documents?

• A. Utilize the "Funding Program" object to capture the details
• B. Utilize the "Funding Request" object to capture the details
• C. Utilize the "Business Licence Application" object to capture the details
• D. Utilize the Funding Program Request'' object to capture the details

Answer: B

Explanation:
The "Funding Request" object is the best solution to capture the fund-related requirements, objectives, and supporting documents. The "Funding Request" object is a standard object that comes with Public Sector Solutions. It can be used to track requests for funding from different sources, such as government agencies or external organizations. The "Funding Request" object can store information such as the funding program, the funding amount, the funding status, thefunding requestor, and the funding recipient. It can also have related records such as documents, tasks, or disbursements.Reference:
https://help.salesforce.com/s/articleView?id=psc_admin_setup_funding_request.htm&type=5&language=en_US

NEW QUESTION # 48
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