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Avaya 6402 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Initial Configuration | - System deployment
|
| Networking and SIP Integration | - Network services
|
| Applications and Unified Communications | - Integrated applications
|
| IP Office Solution Architecture | - Platform fundamentals
|
| User and Telephony Configuration | - Endpoint configuration
|
| Troubleshooting | - Problem diagnosis
|
| System Maintenance and Verification | - Operational management
|
Avaya IP Office Implementation Sample Questions:
A customer wants to allow employees to divert external calls from their extension to their mobile telephones. With reference to the exhibit, which option should be disabled to satisfy the customer's requirement?
- A. Visually Differentiate External Call
- B. Auto Hold
- C. Drop External Only Impromptu Conference.
- D. Inhibit Off-Switch Forward/Transfer
Correct Answer: D 🗳️
Which two protocols are used to transfer upgrade files to Avaya telephones? (Choose two.)
- A. TFTP
- B. HTTP
- C. NTP
- D. SMTP
Correct Answer: A,B 🗳️
When connecting a 1600 series IP telephone to an IP500v2, which license is required?
- A. Avaya IPEnd Points
- B. IP500 Data Networking
- C. IP500 Public Worker
- D. Privileged Edition
Correct Answer: A 🗳️
Which Short Code type has the highest priority when dialing a number on an IP Office terminal?
- A. System
- B. Line
- C. Route
- D. User
Correct Answer: D 🗳️
How is an Auto Attendant tested if the lines are not yet installed?
- A. Call the Voicemail Start Code *77.
- B. Create and dial a new Auto Attendant Short Code.
- C. Call the Voicemail Announcement Code *8101.
- D. Dial the default Short Code*91#.
Correct Answer: B 🗳️
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