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Avaya 78202T Exam Syllabus Topics:

Section	Weight	Objectives
Data Backup, Restoration and System Upgrades	20%	- Backup and restore procedures - System recovery processes - Software and firmware upgrades - Configuration management
Call Flow Configuration and System Monitoring	20%	- System monitoring tools - Voicemail and UCM configuration - Call routing and short codes - Call behavior analysis
Integrated System Logging and Network Diagnostics	20%	- Connectivity troubleshooting - Network and SIP diagnostics - System logging and analysis - SSA and Monitor tools usage
Avaya IP Office Platform and Security Administration	20%	- System administration and management - User and extension configuration - Platform architecture and components - Security settings and policies
System Status, Troubleshooting and Alarm Management	20%	- Fault isolation and troubleshooting - Alarm identification and resolution - Performance monitoring - Issue escalation procedures

Avaya IP Office™ Platform Support Online Test Sample Questions:

Question #1

You have purchased a pre-configured Avaya Application Server, which includes Voicemail Pro and one-X® Portal applications. You need to verify if both applications are running.
Which application should you use, and what steps would you take to confirm the status of the applications?

A. Manager Application, navigate to the Server > Applications menu and check the status of Voicemail Pro and one-X® Portal.
B. Web Manager Application, navigate to the System Status > Applications menu and check for the status of Voicemail Pro and one-X® Portal.
C. Monitor Application, check the status of the applications on the home screen dashboard.
D. Application Server, log in and run a command to check the status of the applications.

Answer: A

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Question #2

When creating a Short Code to connect to a Voicemail Pro start point, which Short Code feature should you use to ensure correct execution?

A. Voicemail On
B. Voicemail Call
C. Voicemail Off
D. Voicemail Node

Answer: D

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Question #3

Time profiles can be used to automate a customer's out-of-hours setting, and it is also possible to override these profiles manually to either deactivate or activate them.
What additional steps are required to allow customers to control the time profile using their phones?

A. Create a new user right group with the time profile settings and assign it to the customer's user accounts.
B. Create a new directory number with the time profile settings and assign it to the customer's phones.
C. Create a new short code with the time profile settings and assign it to the customer's phones.
D. Create a new hunt group with the time profile settings and assign the customer's extensions to it.

Answer: C

Question #4

Once the Avaya IP Office™ Server Edition is installed, which application can be used to install the required licenses for the system?

A. System Status Application
B. one-X® Portal
C. Manager Application
D. Monitor Application

Answer: C

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Question #5

Assuming the Security setting is at its default status, which Service User in Security Administration is responsible for the Avaya IP Office™ user synchronization between the Avaya IP Office™ server and one-X® Portal?