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The benefit in Obtaining the 500-052 Exam Certification
- Cisco IP Contact Center Express Specialist Certification provides practical experience to candidates from all the aspects to be a proficient worker in the organization.
- Cisco IP Contact Center Express Specialist will be confident and stand different from others as their skills are more trained than non-certified professionals.
- Cisco IP Contact Center Express Specialist Certifications provide opportunities to get a job easily in which they are interested in instead of wasting years and ending without getting any experience.
- Cisco IP Contact Center Express Specialist have more useful and relevant networks that help them in setting career goals for themselves. Cisco IP Contact Center Express Specialist Certification provide them with the right career direction than non certified usually are unable to get.
- Cisco IP Contact Center Express Specialist have the knowledge to use the tools to complete the task efficiently and cost-effectively than the other non-certified professionals lack in doing so.
- Cisco IP Contact Center Express Specialist is distinguished among competitors. Cisco IP Contact Center Express Specialist certification can give them an edge at that time easily when candidates appear for a job interview employers seek to notify something which differentiates the individual to another.
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How much 500-052 Exam Cost
The price of the 500-052 exam is $150 USD.
Cisco UCXD 500-052 Exam Overview
Exam 500-052 is available in two formats written or online. It contains 45-55 multiple choice questions with a total running time of 60 minutes. After its completion, you will receive a report along with the scores obtained in each section and the pass mark required for this exam. Also you will earn the Deploying Cisco Unified Contact Centre Express certification which is valid for 3 years.
Cisco 500-052 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implement a Unified Contact Center Express System | 40% | - Install Unified Contact Center Express software and hardware - Use Application Editor for call flows - Integrate with Cisco Business Edition 6000 - Configure system and provision users |
| Topic 2: Operate and Maintain a Unified Contact Center Express System | 30% | - Apply patches, upgrades, and license management - Monitor system operations and performance - Troubleshoot common issues - Perform basic user and agent administration |
| Topic 3: Design a Unified Contact Center Express System Deployment | 30% | - Identify available configuration and ordering tools - Determine customer required features - Evaluate and recommend different configuration options - Perform customer capacity planning |
