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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Usability Evaluation Methods | - Heuristic evaluation - User observation and feedback methods - Cognitive walkthrough - Usability testing approaches (moderated/unmoderated) |
| Planning and Designing Usability Tests | - Test participants and user profiles - Test objectives and scope definition - Test scenarios and task design |
| Analysis and Reporting | - Defect reporting and UX reporting - Usability metrics (effectiveness, efficiency, satisfaction) - Interpreting usability findings |
| Fundamentals of Usability | - Usability concepts and definitions - Human factors in software usage - User experience (UX) principles |
| Usability in Software Development Lifecycle | - Integration of usability in requirements - Usability considerations in design and implementation |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
1. What's the difference between an informal usability review and an expert usability review?
A) An expert usability review is a formal review, not an informal review
B) An informal review only requires one reviewer
C) Contrary to an expert review, an informal usability review is based on opinion
D) No formal usability qualifications are required for an informal usability review
2. Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?
A) The "design"-part
B) The "iterate"-part
C) The "analyze"-part
D) The "evaluate"-part
3. A "usability test participant" ...
A) ... helps to set up the system used for the usability test.
B) ... is a representative user who solves typical tasks in a usability test.
C) ... can be the organizer of a usability test.
D) ... is a person who observes a usability test.
4. Which of the following is the highest WCAG conformance level, promising the most accessible content?
A) Single A (A)
B) Quadruple A (AAAA)
C) Triple A (AAA)
D) Double A (AA)
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C |
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