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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. You are the administrator in charge of Oracle Fusion CRM configuration for your company. While configuring products, you identify a gap where Fusion doesn't provide a default method of capturing company's custom account code.
Select the two possible methods used to customize the application and capture the data.

A) Use a Descriptive flexfield.
B) Use an Extensible flexfield.
C) Use Oracle Pane Composer to modify the product page.
D) Run a SQL command to alter the database and add a column for the account code.
E) Use a Key flexfield.

2. Select two criteria that must be met for salespeople to submit their forecasts.

A) forecast before forecast due date
B) forecast before territory freeze date
C) forecast past territory freeze date
D) forecast past forecast due date
E) territory freeze date past forecast due date

3. You are the administrator in charge of configuring your company's Oracle Fusion CRM Resource Organization information.
Select the two components that must be included when creating Sales, Marketing, and Partner organizations.

A) Organization Expiration Date
B) Industry
C) Territory
D) Business Unit
E) Name

4. You are working as a consultant for a company that is upgrading to Oracle Fusion CRM. Currently, you are configuring the Fusion Assignment Objects. After meeting with the customer, they have decided that they would like the leads assignment object to send leads based on customer size to specific territories.
Select the true statement.

A) This scenario can be successfully created in Oracle Fusion CUM.
B) This can't be done because assignment objects can contain candidate objects or work objects, but not both.
C) This can't be done because assignment objects can contain both candidate objects and work objects, but can't limit by customer size.
D) This can't be clone because assignment objects contain candidate objects,but notwork objects.
E) This can't be done because assignment objects contain work objects, but not candidate objects.

5. Comprehensive reference and Competitor management helps a sales organization to increase sales velocity and sales productivity. Which is true regarding Oracle Fusion reference and competitor management?

A) Enables sales organization to develop a comprehensive SWOT analysis of a competitor.
B) Enables a sales organization to track and manage activity threshold for a competitor.
C) Enables a sales organization to track revenue won to date, while using reference
D) Enables sales organization to develop a comprehensive SWOT analysis of a reference.
E) Enables a sales organization to develop an end-to-end customer reference program from reference program development, enrolling, and managing reference.

Solutions: