Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:

1. Salesforce Security and Custom Objects

• Restricting and Extending Object, Record, and Field Access
• Determining Appropriate Sharing Solutions
• Data Relationships
• Territory Management

2. Automation, Change Management, and Auditing

• Change Management Options
• Auditing and Monitoring
• Deployment Tools
• Sandboxes

3. Analytics and Data Management

• Data Quality Features and Policies
• Dashboards
• Report Types
• Creating Reports

4. Sales, Service, and Content Applications

• Products, Price Books, Schedules, and Quotes
• Content Management
• Service Cloud Console Toolkit
• Entitlements
• Salesforce Knowledge
• Forecasting

5. Customization: Fields

• Work with record types and business processes
• Work with page layouts
• Create formula fields
• Create new custom fields
• Create selection fields: picklists and lookups
• Maintain data quality
• Administer standard fields

6. Managing Data

• Update existing records with the data loader
• Back up data with a weekly export
• Mass transfer records between users
• Keep records up to date with Data.com and social accounts and contacts
• Import new records using import wizards
• Mass delete records

7. Reports and Dashboards

• Summarize report data with formulas and visual summaries
• Build dashboards
• Run and modify reports
• Print, export, and email reports
• Create new reports with the report builder
• Filter reports

8.Automation

• Set up workflow rules and Process Builder
• Manage email administration
• Automate leads and cases

9. Managing the Support Process

• Enable collaboration in the Service Cloud
• Analyze support data with reports and dashboards
• Automate the support process
• Understand the Salesforce Console

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Prerequisites for CRT 211 Exam

There are no Prerequisites for Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam.

Reference: https://trailheadacademy.salesforce.com/classes/crt211-prepare-for-your-advanced-administrator-certification-exam

Salesforce CRT-211日本語 Exam Syllabus Topics: