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SAP C-C4HCBU1808 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Additional Know-How | 12% | - Internationalization, GDPR support, and accelerators - AddOns, data validation, and responsive storefronts |
| Topic 2: Web Content Management | 12% | - CMS concepts and SmartEdit capabilities - Personalization and customization options |
| Topic 3: Order Management | 10% | - Asynchronous and synchronous order flows - Order processing basics and integrations |
| Topic 4: Product Content Management | 12% | - Backoffice product cockpit features and catalog management - Variant products and workflows |
| Topic 5: Commerce Management | 12% | - Search profiles, promotions and entitlements - Overview of SAP Commerce Cloud commerce management functionality |
| Topic 6: Integrations | 10% | - Integration with ERP and third-party systems - SAP Commerce Cloud integration scenarios |
SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:
1. What is the difference between boost rules and promoting items? (2)
A) Boost rules are defined globally while promoted items are category aware
B) Boosting an item priorizes it more than promoting an item does
C) Promoting an item prioritizes it more than the boost rules do
D) Boost rules are attribute-focused while promoted items are product-focused
2. You are applying order management integration in SAP Integrations. What should you consider? (3)
A) In synchronous order management, Carts are not persisted in SAP Commerce
B) In order to use asynchronous order management, the module Order Management Services is required
C) In asynchronous order management, orders are created and stored in SAP Commerce before being replicated to the SAP backend for fulfillment
D) The system supports asynchronous order management or synchronous order management, but not both together in the same deployment
E) In synchronous order management, the SAP backend is the leading system in the entire order process
3. Which SAP solutions can be integrated with SAP Commerce out-of-the-box? (3)
A) SAP Sales and Distribution
B) SAP Marketing Cloud
C) SAP Revenue Cloud
D) SAP Customer Engagement Center
E) SAP Materials Management
4. A customer wants to create promotional coupons for a marketing campaign. The coupons should be valid only for one use-How can you implement this in SAP Commerce?
A) Generate a single-code coupon in the BackOffice Administration Cockpit
B) Generate a multi-code coupon in the BackOffice Customer Support Cockpit
C) Generate a single-code coupon in the BackOffice Customer Support Cockpit
D) Generate a multi-code coupon in the BackOffice Administration Cockpit
5. Which features are specific to the SAP Commerce, B2B accelerator? (3)
A) PunchOut support
B) Product searching
C) Price quote requests
D) Order approval processes
E) Bundling promotions
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: A,C,E | Question # 3 Answer: B,C,D | Question # 4 Answer: D | Question # 5 Answer: A,C,D |
