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SAP C-C4HFSM-91 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Field Service Management 19Q1 |
| Exam Number: | C-C4HFSM-91 |
| Exam Price: | $500 USD / €450 EUR |
| Related Certifications: | SAP Certified Application Associate - SAP Field Service Management |
| Real Exam Qty: | 80-88 |
| Available Languages: | English |
| Exam Duration: | 180 minutes |
| Certificate Validity Period: | Retired, no longer active |
| Passing Score: | 68% |
| Exam Format: | Multiple response, Multiple choice |
| Recommended Training: | SAP Learning Hub SAP Training Shop |
| Exam Registration: | Pearson VUE SAP Certification Hub |
| Sample Questions: |  |
| Exam Way: | Online proctored via SAP Certification Hub or onsite at Pearson VUE test centers |
| Pre Condition: | Basic knowledge of SAP Field Service Management concepts; no mandatory prerequisite exam |
| Official Syllabus URL: | https://training.sap.com/shop/certification/c_c4hfsm_91-sap-certified-application-associate-sap-field-service-management-19q1 |
SAP C-C4HFSM-91 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Reporting & Analytics | 14% | - Data export and analysis - Report templates and configuration - Standard reports and dashboards |
| Mobile Application | 16% | - Offline functionality and data synchronization - Check-in, checkout, and time recording - Field service mobile app features |
| SAP Field Service Management Fundamentals | 12% | - Solution overview and architecture - Core business processes - Navigation and basic administration |
| Workforce Management & Dispatching | 16% | - Resource planning and scheduling - Crowd service and technician management - Activity assignment and optimization |
| Integration & Extensibility | 14% | - Smart forms and customizations - Security and permissions - Integration with SAP Service Cloud / C/4HANA |
| Master Data Management | 12% | - Organizational structure configuration - Partners, skills, and service contracts - Equipment, item, and service call setup |
| Service Execution & Completion | 16% | - Forms, reports, and documentation - Service call lifecycle - Effort, material, and expense recording |
Asked and Answered: The C-C4HFSM-91 Exam
The C-C4HFSM-91 exam is SAP's official route to the SAP Certified Application Associate certification (Associate level). For IT professionals building a career, it signals verified skill — the kind of advantage that tips better opportunities your way. It also sits in a family of related credentials: SAP Certified Application Associate - SAP Field Service Management.
Delivery is instant — files unlock at payment and a copy lands in your email within a minute; our 24/7 online service team responds within 2 hours if anything goes missing, and there are no installation limits. On refunds, our guarantee is real but conditional: take the corresponding C-C4HFSM-91 exam within 60 days of purchase, and if you fail, send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam — we process the full refund within 7 days. Exams taken within 3 days of purchase, name mismatches between candidate and payer, and free or expired products are excluded. Rather have a replacement? Exchange for two equal-value exam products free and keep your original updates.
Yes — the vendor points candidates to these courses:
Training teaches; practice reveals. Once a course ends, the C-C4HFSM-91 practice questions from BraindumpsIT tell you how much of it will survive real exam conditions.
Basic knowledge of SAP Field Service Management concepts; no mandatory prerequisite exam Requirements like these do get updated, so confirm the details on the official exam page — official C-C4HFSM-91 exam information — before you spend anything on registration.
Registration runs $500 USD / €450 EUR, and the pass mark is 68%. Paying by credit card is the standard route — safe and stable for both buyer and seller. And remember the fee is per attempt: a retake costs the same again, which is why candidates drill with the 88 practice questions from BraindumpsIT until their margin is comfortable.
The exam sets 80-88 questions against 180 minutes on the clock. That pairing punishes hesitation, so train it out: set a per-question budget, flag-and-return instead of freezing, and rehearse full timed sessions in the BraindumpsIT engine until pacing is automatic.
Yes — a free PDF demo lets you examine the question quality first. If you buy, 365 days of free updates are included, with new versions sent to you as they're released; an expired update period can be renewed later at 50% off.
Registration runs through the vendor's official channels:
The exam is available Online proctored via SAP Certification Hub or onsite at Pearson VUE test centers — choose whatever fits your schedule and setup when you book.
Expect 7 domains in the SAP Certified Application Associate - SAP Field Service Management 19Q1 blueprint, headlined by SAP Field Service Management Fundamentals (12%), Workforce Management & Dispatching (16%), Integration & Extensibility (14%). Use the weights as your study budget — high-percentage domains earn the most points per hour. The complete outline above has the full breakdown.
SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:
You are an administrator responsible for maintaining setting at Account and Company level. Which of the following settings do you maintain at Company level? Choose Two correct answers.
- A. Password policy
- B. User Groups
- C. Business Rules
- D. Screen Configurations
Correct Answer: C,D 🗳️
As a technician, I need to buy material in addition to what I can use from stock. How is this requirement solved in the mobile application? Choose the correct answer.
- A. You need to enter a purchase order on the mobile
- B. You need to enter a sales order on the mobile
- C. You need to call your back office for such types of material
Correct Answer: A 🗳️
Which of the following steps can you perform in the planning board as a dispatcher? Choose Two correct answers.
- A. Create technician skills
- B. Enter materials used
- C. Define core hours.
- D. Release assignments
Correct Answer: C,D 🗳️
The dispatcher has recently joined the Service-Company and does not know yet his colleagues. How is SAP Field Service solution supporting the dispatcher in finding suitable technicians for open service tasks? Choose Four correct answers.
- A. You can browse to the Business Partner Masterdata and look up which technician has been doing the job for past service calls.
- B. By right-click on the activity and choosing option 'find matching technician' all qualified technicians are shown on the screen.
- C. The dispatcher can see what 'skills' have been assigned to the technician in order to find out if he qualifies for the job.
- D. The solution doesn't help. The dispatcher has to find out himself (e.g. by asking colleagues) if a technician is able to conduct a job or not
- E. The dispatcher sees the open time-slots of each technician in the planning board and can be sure that he is capable of doing the job.
Correct Answer: A,B,C,E 🗳️
Your customer wants to apply his Corporate Identity on every Cloud Report. What tasks have to be done? Choose the correct answer.
- A. You need to download the cloud reporting Jasper Soft Studio software and adjust the cloud reports
- B. Cloud reports are not adjustable
- C. You need to order individual reports at Core systems
Correct Answer: A 🗳️
