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Topics of Cisco 700-805: Cisco Renewals Manager Exam
700-805 exam dumps include the topics in this division:
- 1.0 Customer Success Foundation 20%
- 2.0 Business Acumen 35%
- 3.0 Leadership 30%
- 4.0 Cisco Tools and Processes 15%
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Cisco 700-805 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Business Acumen | 35% | - Value communication and tool usage - Financial terms: CAPEX, OPEX, procurement models - Available To Renew, contract value and renewal types - Evaluate customer products and business alignment |
| Cisco Tools and Processes | 15% | - CCW, renewal tools and automation - Smart Accounts and licensing frameworks - Contract management and entitlement verification - Renewal workflows and escalation procedures |
| Customer Success Foundation | 20% | - Recurring revenue financial terms - Health Index and success metrics - Success Plan components and RM responsibilities - RM role, tasks and RACI framework |
| Leadership and Renewals Process | 30% | - Risk assessment at T-9, T-6, T-3 milestones - Upsell / cross-sell opportunity identification - Quote development, exceptions and order processing - End-to-end renewals motion and account team collaboration |
Cisco Renewals Manager Sample Questions:
Which strategy contributes to the successful renewal of service contracts?
- A. Offer discounts.
- B. Discount multi-year service agreements.
- C. Communicate product performance, pricing, and position.
- D. Lock in revenue streams through co-termination.
Correct Answer: C 🗳️
At T-90, an RM submits a renewal quote without verifying the First-Time Right checklist. The quote is subsequently placed on a booking hold. Which unverified item caused the booking hold?
- A. The Account Manager ' s formal approval of the renewal scope in the CRM
- B. The resolution status of open technical support cases
- C. The customer ' s preferred invoice delivery method
- D. The co-termination dates, SKU alignment, and discount eligibility
Correct Answer: D 🗳️
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Which statement best summarizes the intended outcome of the Success Plan?
- A. development of a customer-centric view for achieving value from their portfolio
- B. generate financial data that indicates a customer ' s propensity to renew
- C. grow incremental annual recurring revenue
- D. provide scheduling for resolving customer qual y issues
Correct Answer: A 🗳️
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An important Cisco customer has a large number of individual licenses for Cisco One in Enterprise Networking and engages many Webex users. The customer has expressed the intention to grow both groups and needs a compelling and simplified proposal.
Which Cisco offer represents the best value for the customer?
- A. Propose to migrate to perpetual model.
- B. Prepare a Partner Branded Managed Service deal.
- C. Suggest as implied discount DSA with the total of licenses from each product Cisco One and Webex.
- D. Ask Cisco team to engage into a Smart Account or Enterprise Agreement and propose a creation of a Customer Success Plan.
Correct Answer: D 🗳️
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An RM is reviewing the PXP renewal pipeline for the upcoming quarter. The pipeline contains hundreds of opportunities. How should the RM analyze this data to prioritize immediate outreach?
- A. By filtering for opportunities with the highest discount levels to maximize partner profitability.
- B. By filtering for opportunities with the longest customer tenure to ensure loyalty.
- C. By filtering for opportunities with the highest TCV and earliest expiration dates.
- D. By filtering for opportunities that have already been processed by the AutoQuote system.
Correct Answer: C 🗳️
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