700-805 Training & Certification Get Latest Cisco Certification Updated on Jan 04, 2022

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NEW QUESTION 17
Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?

• A. Customer is willing to subscribe to a recommendation case to be publicly communicated.
• B. The adoption rate is 50%under the expected level and the plan is six months before the expiration date.
• C. The health index of a customer is over expected targets with no red flags.
• D. There are no open incidents 30 days before renewal dates.

Answer: A

 

NEW QUESTION 18
Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?

• A. Tetration
• B. App Dynamics
• C. Meraki
• D. Stealth watch

Answer: D

 

NEW QUESTION 19
Who do Renewals Managers (RMs) work with?

• A. RMs work with account managers to drive ongoing revenue risk assessments and plays.
• B. RMs work with pre-sales engineers and build customer solutions.
• C. RMs work by themselves to develop a high level view customer requirements and objectives.
• D. RMs work with service delivery teams and monitor engagements.

Answer: D

 

NEW QUESTION 20
What support should an RM take from the CSM?

• A. Communicate value and the impact of Cisco solutions.
• B. Book customer-service briefings.
• C. Oversee the closure of contracts.
• D. Communicate new greenfield opportunities.

Answer: A

 

NEW QUESTION 21
What is the primary measurement of success for a Renewals Manager?

• A. renewal success rate
• B. percentage of contracts closed
• C. iARR rate
• D. upsell percentage

Answer: D

 

NEW QUESTION 22
Which architecture addresses customer needs for voice, video, and data?

• A. Data Center
• B. Collaboration
• C. Enterprise networking
• D. Security

Answer: B

 

NEW QUESTION 23
Which approach should be applied when renewing a quote?

• A. Concerns led approach
• B. Reward led approach
• C. Product led approach
• D. Solutions led approach

Answer: D

 

NEW QUESTION 24
Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?

• A. $1000 and $1000
• B. $3000 and $3000
• C. $1100 and $3300
• D. $1000 and $3000

Answer: D

 

NEW QUESTION 25
What is the primary customer value of the Cisco Services Portfolio?

• A. Customers can develop their own service offerings
• B. Services packages tailored to specific customer needs
• C. Services priced based on usage
• D. On-call, 24/7 service technicians at all levels

Answer: B

 

NEW QUESTION 26
Which is the first step in a solutions-led sales approach?

• A. identify the latest technology release
• B. present quote to customer
• C. examine previous purchases
• D. understand the customer's objectives

Answer: D

 

NEW QUESTION 27
Which service offering assists the customer in preparing for emerging industry trends?

• A. Trending Technical
• B. Advisory
• C. Managed
• D. Training

Answer: B

 

NEW QUESTION 28
Which area of the Success Plan is the Renewal Manager responsible?

• A. Barriers Predicted
• B. Solution Renewal
• C. Success Plan Hypothesis
• D. Adoption Barriers Overcome

Answer: A

 

NEW QUESTION 29
Which statement best describes the Success Plan?

• A. a document capturing a comprehensive view of all customer health scores
• B. a tool for report ng actions to management
• C. a shareable document that captures all account activities
• D. the blueprint for account teams to achieve customer success

Answer: A

 

NEW QUESTION 30
Which statement best summarizes the intended outcome of the Success Plan?

• A. generate financial data that indicates a customer's propensity to renew
• B. provide scheduling for resolving customer qual y issues
• C. development of a customer-centric view for achieving value from their portfolio
• D. grow incremental annual recurring revenue

Answer: A

 

NEW QUESTION 31
Which statement regarding which tools can be added as value to customer and partners is invalid?

• A. gain insight into new and unique business prospects for your customers and expand sales potential
• B. Trusted Data Source for Hardware Refresh and Software renewal insights
• C. Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase
• D. help manage Discounts for Quoting

Answer: D

 

NEW QUESTION 32
Which service offering helps define the customer's IT vision and strategy?

• A. Advisory
• B. Optimization
• C. Training
• D. Support

Answer: A

 

NEW QUESTION 33
Which task is the responsibility of the Renewals Manager?

• A. managing the Success Plan
• B. managing recurring revenue risk
• C. billing recurring revenue contracts
• D. driving adoption of specific technologies

Answer: A

 

NEW QUESTION 34
Which business benefit of on-time renewals on Cisco products and services is valid?

• A. ability to ensure that our TAC cases get priority over others
• B. access to training programs and material
• C. rebates and discounts from Cisco
• D. exclusive relationship with the customer

Answer: A

 

NEW QUESTION 35
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?

• A. quote delivery
• B. billing
• C. proposal build
• D. deal strategy

Answer: A

 

NEW QUESTION 36
Which two actions can a partner or customer perform within CCW-R? (Choose two.)

• A. view and manage their contracts
• B. download hardware, software and services datasheets
• C. change Customer Address
• D. set up billing
• E. order new services

Answer: A,C

 

NEW QUESTION 37
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