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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Admin and Configuration | 12% | - Mobile Configuration - Reports and Dashboards - Consumer Goods Cloud Data Model - User Setup and Permissions |
| Visit Planning and Execution Configuration | 15% | - Configuration of Visit Tasks and Task Types - Configuration of Photo Capture and Survey - Configuration of Order Capture and Order Submission - Configuration of Visit Plans and Visit Plan Targets - Configuration of Promotion Checks and Promotion Details - Configuration of Inventory Checks and Product Listings |
| Visit Execution | 23% | - Order Capture and Order Submission - Inventory Check and Product Listing - Photo Capture and Survey - Visit Tasks and Task Types - Promotion Check and Promotion Details - Visit Execution Process |
| Store Execution | 15% | - Store Survey and Feedback - Store Execution Process - Assortment Monitoring - Planogram Compliance |
| Store Execution Configuration | 12% | - Configuration of Store Execution Process - Configuration of Assortment Monitoring - Configuration of Store Survey and Feedback - Configuration of Planogram Compliance |
| Visit Planning | 23% | - Visit Plan and Visit Plan Targets - Territory Management - Visit Planning Process - Visit Schedule and Frequency |
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
1. Which of the following represent the three ways of performing a promotion check during an in-store visit?
A) Clearance Promotion, Volume Promotion, and Product Coupons
B) Unit Promotion, Product Category, and Product Coupons
C) Individual product, Product Coupons, and Volume Promotion
D) General Promotion, Individual Product, and Product Category
2. Northern Trail Outfitters (NTO) has a 7-tier product hierarchy that they use to track products in their Enterprise Resource Planning (ERP) platform. Assuming this functionality is available in the Consumer Goods Cloud, what should a consultant at NTO determine which tier of data contains the information required to set up products in Consumer Goods Cloud INTO wishes to measure share-of-shelf ?
A) What tier has data describing the product with?
B) There is no need to ask a question choose level 7
C) Which tier describes stock keeping units (SKL)?
D) Which tier has the data you trust most?
3. Universal Containers is using Communications Cloud Order Management and just onboarded their enterprise sellers and regional champions from various regions. After adding these sellers, the volume of orders has gone up considerably and orchestration is failing because the number of Apex jobs queued is exceeding the maximum allowed.
What should a Consultant suggest to mitigate the orchestration errors?
A) Raise a support case to increase the limit of Apex jobs.
B) Enable Platform Events processing for orchestration.
C) Optimize the number of orchestration auto tasks and use manual tasks.
D) Create an Apex class that splits the orders into multiple orders and submit them asynchronously.
4. Which KPIs can be derived using Planogram detection?
A) Out of Stock, Shelf Size, Brand Facings
B) Out of Stock, Share of Shelf, SKU Facings
C) Out of Stock,Shelf Size, SKU Facings
D) Out of Stock, Share of Shelf, Brand Facings
5. Universal Connect (UC) offers business TV services to its customers. As part of the offerings, UC requires the business TV's attribute to be changed to "Gold" if an account's SLA field value is "Gold".
What solution should a Consultant recommend to achieve this requirement?
A) Context Rules
B) Compatibility Rules
C) Attribute Rules
D) Advanced Rules
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |
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