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Salesforce MCE-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Automation | 20% | - Journey Builder flow design - Automation Studio workflow implementation - Automation type and activity selection |
| Messaging | 11% | - Cross-channel messaging strategy - Deliverability and compliance management - Personalized content design and delivery |
| Account Configuration | 12% | - Mobile Studio configuration and troubleshooting - Reply Mail Management setup and resolution - Account hierarchy design and management - Sender Authentication Package implementation |
| Data Modeling and Management | 21% | - Reporting, data views, and tracking extracts - Data object selection and relationship definition - Contact identity and data governance |
| Discovery and Architecture | 16% | - Solution recommendation and long-term maintainability - Data and segmentation strategy design - Requirements gathering and analysis |
| Integration | 20% | - Extension product selection and implementation - Marketing Cloud Connect configuration and troubleshooting - Data model design for personalized messaging |
Salesforce Certified Marketing Cloud Engagement Consultant Sample Questions:
Northern Trail Outfitters has recently configured MobileConnect and wants to perform single SMS sends using data extensions that contain automatically refreshed segments.
Which two fields would need to be added to enable these data extensions for sending? (Choose 2)
- A. A field of Text type containing the country code plus mobile number.
- B. A field of Phone type containing the mobile number.
- C. A field of Locale type containing the locale code.
- D. A field of Number type containing the mobile number.
Correct Answer: B,C 🗳️
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Northern Trail Outfitters has integrated their Marketing Cloud account with their Salesforce sandbox. In what order should the steps be performed to refresh the sandbox in their integrated account?
- A. Refresh / Disconnect / Reconnect / Synchronize / Authenticate
- B. Disconnect / Refresh / Reconnect / Authenticate / Synchronize
- C. Disconnect / Refresh / Reconnect / Synchronize / Authenticate
- D. Refresh / Disconnect / Reconnect / Authenticate / Synchronize
Correct Answer: B 🗳️
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Northern Trail Outfitters injects customers into journey B based upon email engagement in journey A. Which method would facilitate this solution?
- A. In Automation Studio, use verification activity to verify engagement on email in journey A; query Engagement data extension for journey B injection.
- B. In Automation Studio, query activity engagement on Journey System data view for email send in Journey A; use resultant data extension for journey B injection.
- C. In journey A, engagement split followed by Update Contact Activity to Boolean field on an Engagement data extension; query engagement data extension for journey B injection.
- D. In journey A, engagement split after email send. In Automation Studio, query Journey Activity data view for the Engagement Split Result Boolean field; use resultant data extension for journey B injection.
Correct Answer: C 🗳️
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Northern Trail Outfitters wants to target Contacts in an abandoned cart Journey with a Facebook Ad. An Ad Campaign Activity has been added to the Journey canvas.
Which extension product should be enabled to use the Ad Campaign Activity?
- A. MC Advertising
- B. Personalization
- C. Audience Studio
- D. Social Studio
Correct Answer: A 🗳️
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Northern Trail Outfitters is looking to personalize their SMS messages.
Which data source is supported to personalize these types of messages?
- A. Data relationships in Email Studio
- B. GroupConnect
- C. MobilePush
- D. MobileConnect Demographics
Correct Answer: D 🗳️
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