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Updated Free SAP C-C4H510-01 Test Engine Questions with 120 Q&As [Q41-Q57]

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Updated Free SAP C-C4H510-01 Test Engine Questions with 120 Q&As

The Best SAP Certified Application Associate C-C4H510-01 Professional Exam Questions


SAP C-C4H510-01 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Identify how to use personalization and extensibility
  • Explain Registered Products & their usage in Service Tickets
Topic 2
  • Setup Service Levels, Categories and define Work Distribution rules for Service Process
  • Set up a notification process and configure conditions and actions for workflows
Topic 3
  • Identify standard implementation methodologies used by SAP for SAP Cloud for Customer implementations
  • Communication Channel and Knowledge Base
Topic 4
  • Identify fine-tuning timeline and dependencies in the context of the overall project plan
  • Explain Time Recording and Fulfillment in Service Tickets
Topic 5
  • Identify the different Service Processes and their capabilities
  • Explain Contracts & Case Management in Service Tickets
Topic 6
  • Explain Maintenance Plan & its usage in Service Tickets
  • Perform tasks associated with the maintenance of employees
Topic 7
  • Explain Installed Base & its usage in Service Tickets
  • Identify different components of custom reports and interactive dashboards
Topic 8
  • Communication channels for Service Tickets. Knowledge Base in SAP Service Cloud
  • Explain Warranty Management & its usage in Service Tickets

 

NEW QUESTION 41
Restriction rules can be assigned to work center views within a business role if they're based on which of the following authorization elements?
Please choose the correct answer.
Response:

  • A. Access Context
  • B. Access Control
  • C. Access Restriction
  • D. Access Rights

Answer: A

 

NEW QUESTION 42
Which of the following actions can you perform with the Administration Adaptation function?
There are 3 correct answers to this question.
Response:

  • A. Assign a page layout to achieve dynamic user interfaces
  • B. Edit custom forms and reports
  • C. Disable Key User properties
  • D. Change My Settings
  • E. Create and extension field and define its properties

Answer: A,C,E

 

NEW QUESTION 43
What are reasons to integrate SAP Cloud for Customer with SAP ERP and SAP CRM?
There are 2 correct answers to this question.
Response:

  • A. To update products and customer data from SAP cloud to SAP on-premise solutions
  • B. To run subsidiaries through SAP cloud solutions with shared master data
  • C. To improve the system performance of SAP cloud and SAP on-premise solutions
  • D. To enable real-time pricing for SAP Cloud from SAP on-premise solutions

Answer: B,D

 

NEW QUESTION 44
From where can you consume spare parts in SAP ERP for use in an SAP C4C work ticket integration scenario?
There are 2 correct answers to this question.
Response:

  • A. Blocked stock
  • B. Consignment stock
  • C. Special stock
  • D. Plant stock

Answer: B,D

 

NEW QUESTION 45
What can you do to give the business user access to the Territory Management work center?
Please choose the correct answer.
Response:

  • A. Assign the employee to the organizational structure
  • B. Use business scoping for the authorization of Territory Management
  • C. Create a new business role with the work center and assign it to the business user
  • D. Assign the business user to a territory

Answer: C

 

NEW QUESTION 46
How can you allocate the remaining time from demands which do NOT fit into the same day?
There are 2 correct answers to this question.
Response:

  • A. Assign to a different resource
  • B. Assign to the same resource
  • C. Assign to the same team
  • D. Assign to a different team

Answer: A,B

 

NEW QUESTION 47
Your test tenants have been upgrades. Your production tenants will be upgrades in two weeks. Which activities should be avoided until the production tenant upgrade is complete?
There are 2 correct answers to this question.
Response:

  • A. Apply SDK solution
  • B. Update fine-tuning
  • C. Create business roles
  • D. Request new tenants

Answer: A,D

 

NEW QUESTION 48
Which of the following objects can you integrate with SAP CRM?
There are 2 correct answers to this question.
Response:

  • A. Vendors
  • B. Service requests
  • C. Social media profiles
  • D. Van stock
  • E. Opportunities

Answer: B,C,E

 

NEW QUESTION 49
In which of the following ways can a service technician record and manage actual work?
There are 2 correct answers to this question.
Response:

  • A. Manually using the service entry screen
  • B. Automatically using start/stop buttons
  • C. Manually using the time entry screen
  • D. Automatically on creation of a time report

Answer: B,C

 

NEW QUESTION 50
How can you create a ticket form an active maintenance plan?
There are 2 correct answers to this question.
Response:

  • A. Manually using the Trigger Manual Run option
  • B. Automatically using a background job
  • C. Automatically using an MDRO run
  • D. Automatically using a scheduled workflow

Answer: A,C

 

NEW QUESTION 51
How do you prepare a ticket distribution rule in SAP Cloud Service?
Please choose the correct answer.
Response:

  • A. Set up Live Activity configuration
  • B. Define a routing rule
  • C. Maintain an activity plan
  • D. Create an assignment release run

Answer: B

 

NEW QUESTION 52
To which objects can you add a registered product?
There are 2 correct answers to this question.
Response:

  • A. Visit
  • B. Service ticket
  • C. Installed base
  • D. Sales order

Answer: B,C

 

NEW QUESTION 53
What can you use to ide a single value of a multiple value field?
Please choose the correct answer.
Response:

  • A. Key user tool (KUT)
  • B. Access rights
  • C. Personalization
  • D. Code list restrictions

Answer: D

 

NEW QUESTION 54
How do you restrict the completion of the main ticket when the related sub-tickets are still open?
Please choose the correct answer.
Response:

  • A. By activating fine-tuning activities
  • B. By enabling scoping option
  • C. By defining a code list restriction
  • D. By creating a workflow rule

Answer: B

 

NEW QUESTION 55
Which data is synchronized bi-directionally between SAP Hybris Cloud for Customer and SAP CRM on premise?
There are 2 correct answers to this question.
Response:

  • A. Territory Management data
  • B. Account Master Data
  • C. Opportunities
  • D. Product master data

Answer: B,C

 

NEW QUESTION 56
You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:

  • A. You create the contact master record only and add it to the account hierarchy.
  • B. You create the contact for the first account and add the same contact to the second account.
  • C. You create different contacts for each account.
  • D. You merge both accounts and create the contact record for that account.

Answer: B

 

NEW QUESTION 57
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