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HP Selling HP EMEA cMPS Sample Questions:
1. Which description correctly classifies the HP Access Control solution?
A) An integrated, policy-based component of the device firmware that provides user access to device features
B) An HP add-on solution that provides a cost-effective security improvement to the imaging and printing environment
C) An HP solution that is integrated in the device operating system and provides device security settings
D) An HP accessory software solution that manages the entire fleet of imaging and printing devices at the same time
2. After learning about thecustomer's business and market,what is the next step in the MP imaging and printing sales process?
A) Discuss features and benefits of theproduct you are trying to sell
B) Assessthe customer's work environment
C) Bring up promotions, discounts, and service contracts
D) Qualify the customer's ability to buy
3. What are HP Care Pack services?
A) Bundled Genuine HP supplies and maintenance kits provided to customers at specific service intervals
B) Support packages that extend and enhance hardware and software service beyond the scope of the included warranty
C) Teams of HP Customer Engineers who travel to customer locations for installation, maintenance, and troubleshooting
D) HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required
4. What information needs to be reported in the ICPP portal on a monthly basis? (Select two.)
A) copy of the pricing tool, including the detailed calculation S contract start date and end date
B) amount of non-HP devices at the customer site
C) PDF document of signed contract
D) serial numbers of devices
5. Within the cMPS program, which items are supported by the program discounts? (Select two.)
A) HP print servers and appliances for remote monitoring
B) HP contract management software
C) Selected HP printers and MFP
D) Selected HP original supplies
E) HP Retail Products
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A,D | Question # 5 Answer: A,C |
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