Master 2021 Latest The Questions GCP-GC and Pass GCP-GC-IMP  Real Exam!

Penetration testers simulate GCP-GC-IMP exam PDF

NEW QUESTION 24
Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?

• A. Communication Services
• B. Public Interface Services
• C. Application Services
• D. Core Services

Answer: D

 

NEW QUESTION 25
You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?

• A. People
• B. Groups
• C. Queues
• D. Workspaces

Answer: D

 

NEW QUESTION 26
Which of the following statements are true? (Choose two.)

• A. Media capture logs can be read only with the support of customer care.
• B. You cannot view either type of log file.
• C. You can view protocol capture logs but not media capture logs.
• D. You can view both protocol and media capture logs.

Answer: A,C

 

NEW QUESTION 27
Which of the following statements are true? (Choose two.)

• A. Media capture logs can be read only with the support of customer care.
• B. You cannot view either type of log file.
• C. You can view both protocol and media capture logs.
• D. You can view protocol capture logs but not media capture logs.

Answer: A,C

 

NEW QUESTION 28
Calling Name and Address can be overridden.

• A. True
• B. False

Answer: A

 

NEW QUESTION 29
You must define the phone configuration in Genesys Cloud to associate with a physical phone. What binds the phone's settings in Genesys Cloud to a physical phone?

• A. The Base Settings
• B. The phone name
• C. The phone model
• D. The Hardware ID (MAC address)

Answer: D

 

NEW QUESTION 30
Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)

• A. Gateway
• B. WebRTC
• C. SIP
• D. Outbound Proxy

Answer: B,C

 

NEW QUESTION 31
How many types of groups are there by default?

• A. 0
• B. 1
• C. 2
• D. 3

Answer: C

 

NEW QUESTION 32
You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)

• A. Resend the invite.
• B. Reset John's password and let him know the password to log in with.
• C. Tell John to be patient and wait for the email to arrive.
• D. Add John to Genesys Cloud again so that a new invitation will be generated.
• E. Submit a ticket to Genesys Cloud support.

Answer: A,D

 

NEW QUESTION 33
You must define the phone configuration in Genesys Cloud to associate with a physical phone. What binds the phone's settings in Genesys Cloud to a physical phone?

• A. The Base Settings
• B. The Hardware ID (MAC address)
• C. The phone name
• D. The phone model

Answer: A

 

NEW QUESTION 34
Where should the WAN interface of the Edge appliance connect?

• A. A network segment that is not accessible to the public Internet.
• B. A network segment that has access to your internal LAN.
• C. A network segment connected directly to Customer Care.
• D. A network segment that has outbound access to the public Internet.

Answer: D

Explanation:
Reference:
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NEW QUESTION 35
What should you do when a user leaves your organization to maintain high levels of security in the Genesys Cloud product suite?

• A. Reset the user's password.
• B. Rename the user account.
• C. Create a role for former users and add the user to that role.
• D. Set the user to Inactive for 30 days, then delete the user account.

Answer: D

 

NEW QUESTION 36
Which protocol is used for transporting Digitized Audio?

• A. RTP
• B. UDP
• C. SIP
• D. TCP

Answer: B

 

NEW QUESTION 37
How do you represent your organization when you contact the Genesys Cloud support team?

• A. Agent Name
• B. Company Name
• C. Organization ID
• D. ID

Answer: D

 

NEW QUESTION 38
What additional functionality does Communicate brings to Genesys Cloud?

• A. Knowledge base features, such as FAQs and Communities.
• B. Call center features such as ACD and scripting.
• C. Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.
• D. Directory capabilities, such as advanced search, profiles, and keyword searching.

Answer: C

 

NEW QUESTION 39
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